The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

A Rapp, L Curti, A Boldi - International Journal of Human-Computer Studies, 2021 - Elsevier
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

[PDF][PDF] Text-based chatbot in financial sector: a systematic literature review

HD Wube, SZ Esubalew, FF Weldesellasie… - Data Sci. Financ …, 2022 - aimspress.com
Text-based chatbots are implemented in the financial sector to enhance the relationship
between the customer and services provided by the sector, and also to address external …

The role of socio-emotional attributes in enhancing human-AI collaboration

M Kolomaznik, V Petrik, M Slama, V Jurik - Frontiers in Psychology, 2024 - frontiersin.org
This article delves into the dynamics of human interaction with artificial intelligence (AI),
emphasizing the optimization of these interactions to enhance human productivity …

Diversity concepts in computer science and technology development: A critique

L Schelenz - Science, Technology, & Human Values, 2023 - journals.sagepub.com
Diversity has become increasingly relevant in computer science and technology
development, both in terms of inclusive design teams and as a concept used to design …

The perspectives of augmentative and alternative communication experts on the clinical integration of non-invasive brain-computer interfaces

KM Pitt, M McKelvey, K Weissling - Brain-Computer Interfaces, 2022 - Taylor & Francis
As brain-computer interface for augmentative and alternative communication access (BCI-
AAC) development continues to consider avenues for translation into the clinical setting, the …

Broader understanding of gamification by addressing ethics and diversity

O Goethe, A Palmquist - HCI International 2020–Late Breaking Papers …, 2020 - Springer
The engagement achieved from gamification is a phenomenon, as gamification is being
seen nowadays in a lot of industries. One reason for the massive popularity of gamification is …

Toward P300-brain-computer interface access to contextual scene displays for AAC: An initial exploration of context and asymmetry processing in healthy adults

KM Pitt, A Mansouri, Y Wang, J Zosky - Neuropsychologia, 2022 - Elsevier
Brain-computer interfaces for augmentative and alternative communication (BCI-AAC) may
help overcome physical barriers to AAC access. Traditionally, visually based P300–BCI …

[PDF][PDF] Immersive UX: A UX Evaluation Framework for Digital Immersive Experiences in the Context of Entertainment.

F Alves, B Aguiar, V Monteiro, E Almeida, LC Marques… - ICEIS (2), 2021 - scitepress.org
Digital Immersive Entertainment attracts thousands of people worldwide and can awaken
new feelings and sensations in those who experience it. However, there is no standardized …

Understanding user engagement in information and communications technology for development: an exploratory study

T Ikwunne, L Hederman, PJ Wall - International conference on human …, 2020 - Springer
User engagement is often associated with successful information systems implementation,
with this being particularly true in develo** countries in the Global South. However, the …

[HTML][HTML] Twelve agendas on interacting with information: a human-engaged computing perspective

C Wang, XJ Yuan, X Ren - Data and Information Management, 2020 - Elsevier
During the coronavirus global pandemic crisis, we have received information from authentic
and inauthentic sources. Fake news, continuous rumors, and prejudiced opinions from …