Service quality in the sharing economy: A review and research agenda

A Akhmedova, A Manresa… - … Journal of Consumer …, 2021‏ - Wiley Online Library
The growth of sharing economy (SE) business models across different sectors suggests
global shifts in consumer expectations, values, behaviours and lifestyles. SE products and …

Analysis of the evolution of the sharing economy towards sustainability. Trends and transformations of the concept

A De las Heras, F Relinque-Medina… - Journal of cleaner …, 2021‏ - Elsevier
Abstract The Sharing Economy has been emerged in recent years as a trend with high
growth potential by showing itself to be an innovative model for creating products, services …

Access or collaboration? A typology of sharing economy

SA Khalek, A Chakraborty - Technological Forecasting and Social Change, 2023‏ - Elsevier
Being an emergent concept, sharing economy (SE) lacks granularity in its conceptualization.
This study offers a typology to delineate the boundaries of this phenomenon and thereby …

[HTML][HTML] Towards a typology of sharing economy business model transformation

C Öberg - Technovation, 2023‏ - Elsevier
The development of the sharing economy has resulted in a plethora of sharing economy
business models. This paper takes its motivation from the increased variety of sharing …

Achieving loyalty for sharing economy platforms: an expectation–confirmation perspective

F Jia, D Li, G Liu, H Sun, JE Hernandez - International Journal of …, 2020‏ - emerald.com
Purpose This study explores how sharing platforms achieve platform loyalty through various
operation management strategies. Design/methodology/approach A multiple case study …

Exploring stakeholder collaboration based on the sustainability factors affecting the sharing economy

L Cui, K Yang, Z Lei, MK Lim, Y Hou - Sustainable Production and …, 2022‏ - Elsevier
Stakeholder collaboration is receiving increasing attention due to its promoting effect on the
sharing economy. However, what forms do stakeholders take to collaborate in light of the …

Achieving sustainability in sharing-based product service system: A contingency perspective

D Li, Y Huang, H Sun, B Zhi - Journal of Cleaner Production, 2022‏ - Elsevier
The purpose of this study is to provide empirical evidence for the sharing-based product
service system (sharing-based PSS), a new type of PSS, to achieve sustainable …

How do platforms improve social capital within sharing economy-based service triads: an information processing perspective

D Li, F Jia, T Schoenherr, G Liu - Production Planning & Control, 2024‏ - Taylor & Francis
This study examines how platforms within sharing economy-based service triads (SESTs)
can improve their social capital through information processing and knowledge …

Understanding passengers' satisfaction and loyalty towards ridesharing services

MF Shamsudin, AR Abu Bakar… - Global business and …, 2023‏ - Wiley Online Library
This study examines the ridesharing services in a develo** economy, with the aim of
revealing the factors influencing passengers' satisfaction and loyalty. This study is important …

[HTML][HTML] Ridesharing platform entry effects on ownership-based consumption in Indonesia

J Paundra, J van Dalen, L Rook, W Ketter - Journal of Cleaner Production, 2020‏ - Elsevier
Ridesharing platforms are often discussed in connection with their positive environmental
impact—an assumption rooted in the idea that access-based consumption reduces …