What motivates consumers to be in line with online shop**?: a systematic literature review and discussion of future research perspectives

A Srivastava, P Thaichon - Asia Pacific Journal of Marketing and …, 2023‏ - emerald.com
Purpose This study conducts a systematic literature review to synthesize the extant literature
primarily on “online shop** consumer behavior” and to gain insight into “What drives …

Why do hotel frontline employees use service robots in the workplace? A technology affordance theory perspective

XY Leung, H Zhang, J Lyu, B Bai - International Journal of Hospitality …, 2023‏ - Elsevier
The rapid robotization of the hotel industry faces reluctance from frontline employees. This
study aims to explore frontline employees' intentions to use service robots in the hotel …

An investigation of the nexus between online impulsive buying and cognitive dissonance among gen Z shoppers: are female shoppers different?

Y Chetioui, L El Bouzidi - Young Consumers, 2023‏ - emerald.com
Purpose Though online impulsive buying emerged mostly in Western cultures, it has been
widely expanded as a key pattern among online customers in emerging markets …

Factors influence user's intention to continue use of e-banking during COVID-19 pandemic: the nexus between self-determination and expectation confirmation model

S Rahi, M Alghizzawi, AH Ngah - EuroMed Journal of Business, 2023‏ - emerald.com
Purpose Internet banking services are proven to be much advantageous and convenient
during COVID-19 pandemic. However, vibrant networking designs and dynamic changes in …

Facebook advertising, eWOM and consumer purchase intention-Evidence from a collectivistic emerging market

Y Chetioui, I Butt, H Lebdaoui - Journal of Global Marketing, 2021‏ - Taylor & Francis
Despite a growing body of work on the impact of cultural orientation on consumers' attitudes
and behavior, research investigating the effects of individualism-collectivism in social media …

Organic food and Instagram health and wellbeing influencers: an emerging country's perspective with gender as a moderator

Y Chetioui, I Butt, A Fathani, H Lebdaoui - British Food Journal, 2022‏ - emerald.com
Purpose Instagram health and wellbeing influencers (HWIs) have been increasingly
considered as important sources of information and advice for their followers. This study …

Consumers' willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective

M Degutis, S Urbonavičius, LD Hollebeek… - Journal of Retailing and …, 2023‏ - Elsevier
While personal data is invaluable to firms, the drivers of e-commerce customers' willingness
to disclose their personal data remain tenuous. Using social exchange theory, we develop a …

Factors affecting Arab consumers' attitudes toward online shop** in light of COVID-19: the moderating role of digital marketing

M Salem, S Baidoun, N Abu Sharekh… - Journal of Enterprise …, 2023‏ - emerald.com
Purpose In both developed and develo** countries, the COVID-19 pandemic has created
a new generation of first-time online shoppers. More significantly, academics and …

What factors determine the online consumer behavior in this digitalized world? A systematic literature

M Ayalew, S Zewdie - Human Behavior and Emerging …, 2022‏ - Wiley Online Library
This review study envisioned to address the basic objective that is to investigate
determinants of online consumer behavior. A conventional review strategy was used to …

The effect of eWOM on consumer purchase intention and mediating role of brand equity: a study of apparel brands

Z Khan, A Khan, MK Nabi, Z Khanam… - Research Journal of …, 2024‏ - emerald.com
Purpose The purpose of this study is to investigate how electronic word of mouth (eWOM)
affects purchase intention and brand equity, and to further examine the mediating role of …