[HTML][HTML] A systematic review of social media-based sentiment analysis: Emerging trends and challenges

QA Xu, V Chang, C Jayne - Decision Analytics Journal, 2022 - Elsevier
In the present information age, a wide and significant variety of social media platforms have
been developed and become an important part of modern life. Massive amounts of user …

[HTML][HTML] Natural language processing applied to tourism research: A systematic review and future research directions

MÁ Álvarez-Carmona, R Aranda… - Journal of king Saud …, 2022 - Elsevier
The social networks and the rapid development of new technologies have led to
considerable changes in the tourism industry. Artificial intelligence, in particular natural …

Sentiment analysis of customers' reviews using a hybrid evolutionary SVM-based approach in an imbalanced data distribution

R Obiedat, R Qaddoura, AZ Ala'M, L Al-Qaisi… - IEEE …, 2022 - ieeexplore.ieee.org
Online media has an increasing presence on the restaurants' activities through social media
websites, coinciding with an increase in customers' reviews of these restaurants. These …

Analyzing TripAdvisor reviews of wine tours: an approach based on text mining and sentiment analysis

E Barbierato, I Bernetti, I Capecchi - International Journal of Wine …, 2021 - emerald.com
Purpose Wine packaged tours as a specific aspect of wine tourism have so far been
neglected in research, for this reason, the purpose of this study is to study the key elements …

[KSIĄŻKA][B] Climate change and tourism in southern Africa

J Saarinen, J Fitchett, G Hoogendoorn - 2022 - taylorfrancis.com
This book explores the nature of climate change in southern Africa, its impacts on tourism
and the resilience, adaptation and governance needs in various tourism operations and …

Sentiment analysis using deep learning in cloud

MR Raza, W Hussain, E Tanyıldızı… - 2021 9th International …, 2021 - ieeexplore.ieee.org
Sentiments are the emotions or opinions of an individual encapsulated within texts or
images. These emotions play a vital role in the decision-making process for a business. A …

Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth

M Nilashi, A Fallahpour, KY Wong… - Neural Computing and …, 2022 - Springer
Cultural tourism is a continuously rapidly develo** product which the global travel sector
has experienced. Cultural products are a vital part of the economy and post-modern society …

[HTML][HTML] An emoji feature-incorporated multi-view deep learning for explainable sentiment classification of social media reviews

QA Xu, C Jayne, V Chang - Technological Forecasting and Social Change, 2024 - Elsevier
Sentiment analysis has demonstrated its value in a range of high-stakes domains. From
financial markets to supply chain management, logistics, and technology legitimacy …

The Sharing Economy: A Systematic Literature Review and Research Agenda

M Khodayari, M Akbari, P Foroudi - International Journal of …, 2025 - Wiley Online Library
The sharing economy has emerged as a transformative model in the digital age. However,
existing reviews often focus on isolated aspects and provide limited insights into its …

[HTML][HTML] Technological transformation: The importance of E-WOM and perceived privacy in the context of opinion platforms

V Gelashvili, JG Martínez-Navalón, N DeMatos… - … Forecasting and Social …, 2024 - Elsevier
Opinion platforms are the result of technological advances that have increased the
importance for users to check other users' opinions about products and services before …