There is a widespread use of Internet technology in the present times, because of which
universities are making investments in Mobile learning to augment their position in the face …

This study reviews the literature on e-service quality (e-SQ), with an emphasis on the
methodological issues involved in develo** measurement scales and issues related to the …

Prior studies on e-learning service quality were conducted mainly in developed countries;
however, little effort has been made in emerging countries. This study examines the …

E-learning is a web-based learning ecosystem for the dissemination of information,
communication, and knowledge for education and training. Understanding the impact of e …

As the mobile application market rapidly expands, the mobile shop** market is also
expected to follow suit. Further, a new form of online-to-offline (O2O) services available in …

In the past decade, the social media platform has dramatically changed individuals' daily
activities in real life and on the Internet, including shop**, socialization, entertainment …

Purpose As a business paradigm, social commerce (s-commerce) has brought about a new
stage of innovation, and by extension, has transmuted the power from seller to buyer. S …

Consumers frequently rely on online reviews in forming purchase intentions, but at the same
time have increasingly expressed reservations with regard to the credibility of online reviews …

The proliferation of fake and paid online reviews means that building and maintaining
consumer trust is a challenging task for websites hosting consumer-generated content. This …

This study examined the influences of positive brand-related user-generated content (UGC)
1 shared via Facebook on consumer response. The model tested was derived from the S–O …