[PDF][PDF] The effect of service guarantee on customer satisfaction: Evidence from elected companies in the Ghanaian courier industry

I Armah, E Ansong, EN Lartey - THE WISCONSIN JOURNAL OF …, 2023 - wiuc-ghana.edu.gh
This research examined how courier companies in Ghana use service assurances in their
operations while serving consumers. It investigated how service reliability, responsiveness …

Pengaruh Teknologi Informasi dan Digitalisasi Ekonomi Terhadap Sektor Transportasi dan Logistik di Indonesia Pada Masa Pandemi COVID-19

SA Murti, H Sasana, RR Sugiharti - DINAMIC: Directory Journal …, 2021 - jom.untidar.ac.id
Sektor transportasi dan logistik di Indonesia cenderung mengalami peningkatan selama
beberapa tahun terakhir yang didukung oleh adanya pertumbuhan teknologi informasi dan …

[BOOK][B] Тенденции и перспективы развития рынка экспресс-доставок в России

ИВ Митрофанова, ИА Рябова, ИВ Кудряшова… - 2022 - books.google.com
В монографии в эволюционном контексте определено всевозрастающее значение
услуг экспресс-доставки в экономике современных государств, охарактеризованы …

[PDF][PDF] Analyzing the Changes of Express Delivery Modules and Markets of Express Delivery Industry

Z Chen, CL Chiu - hippocampus.si
When the unexpected COVID-19 happened in 2020, people were restricted from traveling
by their government to minimize infection risk. The outbreak caused a massive panic of …