This paper discusses the relationship between the implementation of Total Quality
Management (TQM) and innovation performance. The discussion arises primarily based on …

Purpose–We still know very little about how the Internet of Things (IoT) is changing the way
of interpreting the business process management inside and outside firms and this topic is …

Market-based organizational learning has been identified as an important source of
sustainable competitive advantage. One particular learning mechanism, benchmarking, is a …

Information quality (IQ) is critical in organizations. Yet, despite a decade of active research
and practice, the field lacks comprehensive methodologies for its assessment and …

The notion of" Quality" in business performance has exploded since the publication of the
first edition of this classic text in 1989. Today there is a plethora of performance improvement …

Learning to teach involves hard work and careful preparation. To become an effective
teacher requires subject knowledge, an understanding of your pupils and how they learn …

Destination marketing is more challenging than other goods and services. The basis of
competitive advantage shifts from tourism resources only (destination marketing) to a …

Examines the role of benchmarking within the small hospitality sector. Argues that there is
considerable potential for improving service quality by this means, not only in the small …

This article presents a qualitative study concerning student teachers' understanding of
differentiation for high-achieving secondary school students with higher learning potential …

This study is an assessment of the findings of a single instrument distributed among four
different groups of tourists visiting Mallorca (Spain) and Mugla (Turkey) in the summer of …