This Element argues that to understand why transparency “works” in one context, but fails in
another, we have to take into account how institutional (macro), organizational (meso) …

This is an open access book. This book offers the first overview of the 'wicked problems'
literature, often seen as complex, open-ended, and intractable, with both the nature of the …

User-centricity in e-government is a double-edged sword. While it helps governments
design digital services tailored to the needs of citizens, it may also increase the burden on …

This essay suggests changes to the theory of public value and, in particular, the strategic
triangle framework, in order to adapt it to an emerging world where policy makers and …

This introductory chapter seeks to familiarize you with some of the major trends of recent
times that pervade the context of contemporary managing and organizations. Some of these …

Scholars of public value and public values have sought to develop theory by defining,
identifying, classifying, and measuring the values, some of which articulate theoretical …

This article builds on theory and research to develop and explore four frames for
understanding public values in administration and governance. The article first clarifies and …

In public administration today, many new reform ideas mingle, offering new diagnoses of
governmental problems and courses of action. But scholars have highlighted reasons why …

Public services do not always create value. Rather, when poorly organized and/or delivered,
they can destroy value and make service users' lives worse. However, such “value …

Energy justice literature provides no clear indications on why energy justice is sometimes
not safeguarded in decision-making processes. What is needed is a theoretical …