A review of digital assistants in production and logistics: applications, benefits, and challenges

T Zheng, EH Grosse, S Morana… - International Journal of …, 2024 - Taylor & Francis
This study presents a systematic literature review to understand the applications, benefits,
and challenges of digital assistants (DAs) in production and logistics tasks. Our conceptual …

[HTML][HTML] Deep learning-based natural language processing in human-agent interaction: Applications, advancements and challenges

N Ahmed, AK Saha, MA Al Noman, JR Jim… - Natural Language …, 2024 - Elsevier
Abstract Human-Agent Interaction is at the forefront of rapid development, with integrating
deep learning techniques into natural language processing representing significant …

[HTML][HTML] Enhancing E-Business Communication with a Hybrid Rule-Based and Extractive-Based Chatbot

O Dogan, OF Gurcan - Journal of Theoretical and Applied Electronic …, 2024 - mdpi.com
E-businesses often face challenges related to customer service and communication, leading
to increased dissatisfaction among customers and potential damage to the brand. To …

Data-Centric Improvements for Enhancing Multi-Modal Understanding in Spoken Conversation Modeling

M Chen, R Sun, SÖ Arık - arxiv preprint arxiv:2412.15995, 2024 - arxiv.org
Conversational assistants are increasingly popular across diverse real-world applications,
highlighting the need for advanced multimodal speech modeling. Speech, as a natural …

AI-based robots in industrialized building manufacturing

M Wang, J Cai, D Hu, Y Hu, Z Han, S Li - Frontiers of Engineering …, 2025 - Springer
Industrialized buildings, characterized by off-site manufacturing and on-site installation, offer
notable improvements in efficiency, cost-effectiveness, and material use. This transition from …

Older adults and robot literacy

P Rasi-Heikkinen, S Rivinen, A Ahtinen - Educational Gerontology, 2024 - Taylor & Francis
Robots have acquired roles in the provision of information and services. Older adults may
interact with robots in many settings, including their homes and public places and, for …

" See You Later, Alligator": Impacts of Robot Small Talk on Task, Rapport, and Interaction Dynamics in Human-Robot Collaboration

KT Pineda, E Brown, CM Huang - arxiv preprint arxiv:2501.13233, 2025 - arxiv.org
Small talk can foster rapport building in human-human teamwork; yet how non-
anthropomorphic robots, such as collaborative manipulators commonly used in industry …

Enhancing noise robustness of speech-based human-robot interaction in industry

S Bini, A Saggese, M Vento - European Robotics Forum, 2024 - Springer
In the industrial environment, Human-Robot Interaction is a cornerstone for enhancing
productivity and safety. This paper introduces a real-time speech-command recognition …

A modular chatbot framework for assisting workers in diverse production tasks

T Kern, J Stang, M Milde, A Hofer, L Streibel, MF Zaeh - Procedia CIRP, 2024 - Elsevier
In modern production environments, workers face increasingly demanding conditions that
require skills such as navigating through extensive information repositories or operating …

[PDF][PDF] Natural Language Processing Journal

N Ahmed, AK Saha, MA Al Noman, JR Jim, MF Mridha… - researchgate.net
ABSTRACT Human–Agent Interaction is at the forefront of rapid development, with
integrating deep learning techniques into natural language processing representing …