When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020

Y Wang, Y Cheng, J Sun - Public Relations Review, 2021 - Elsevier
This study examines the patterns and trends of social media-related public relations
research published in 14 journals from 2006 to 2020. It analyzes the theoretical trends (ie …

Corporate communication through social networks: The identification of the key dimensions for dialogic communication

P Capriotti, I Zeler, MA Camilleri - Strategic corporate communication …, 2021 - emerald.com
Web 2.0 and the social networks have changed how organizations interact with their publics.
They enable organizations to engage in symmetric dialogic communications with …

Unpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis

Q Chen, C Min, W Zhang, G Wang, X Ma… - Computers in human …, 2020 - Elsevier
During times of public crises, governments must act swiftly to communicate crisis information
effectively and efficiently to members of the public; failure to do so will inevitably lead …

The impact of employee engagement, organisational support and employer branding on internal communication satisfaction

AT Verčič - Public Relations Review, 2021 - Elsevier
For modern organizations, attractiveness, profitability and future operations depend on their
readiness to put employees and potential employees first and recognize them as the most …

Relationship management through social media influencers: Effects of followers' awareness of paid endorsement

GS Dhanesh, G Duthler - Public relations review, 2019 - Elsevier
This study aimed to examine the effects of awareness of paid endorsements by social media
influencers on followers' cognitive persuasion knowledge (ad recognition), attitudinal …

Employee voice: an antecedent to organisational engagement?

K Ruck, M Welch, B Menara - Public Relations Review, 2017 - Elsevier
Employee engagement is recognised as important for organisational effectiveness and a
factor in achieving innovation and competiveness. Despite the importance of engagement …

Dialogic communication on social media: How organizations use Twitter to build dialogic relationships with their publics

Y Wang, Y Yang - Computers in human behavior, 2020 - Elsevier
This study examined how both nonprofit and for-profit organizations use Twitter, a social
media platform, to establish a dialogic relationship with their publics. Specifically, the study …

Communicating corporate social responsibility (CSR): Stakeholder responsiveness and engagement strategy to achieve CSR goals

JS Lim, CA Greenwood - Public relations review, 2017 - Elsevier
In this current study, we compared two contemporary CSR communication strategies
(engagement vs. responsiveness), along with communication channels, in achieving CSR …

Engaging employees through internal communication

AT Verčič, NP Vokić - Public relations review, 2017 - Elsevier
Engagement is becoming one of the more popular concepts in various social sciences
including psychology, organizational behavior, human resource management, and of course …

Toward a normative social media theory for public relations

ML Kent, C Li - Public Relations Review, 2020 - Elsevier
Social media might represent the greatest social innovation/revolution in the history of
communication, fundamentally altering how humans communicate, and the practice of …