The purpose of this systematic review of 107 papers is to address the conceptual confusion
about what inclusive leadership (IL) behavior entails and understand the theoretical …

Notwithstanding the proliferation of servant leadership studies with over 100 articles
published in the last four years alone, a lack of coherence and clarity around the construct …

Research suggests that when leaders, as servant leaders, focus on their followers' needs,
this can have a positive effect on organizational functioning. Yet results are inconsistent in …

Purpose–The purpose of this paper is to review the existing literature on determinants that
influence organizational performance and to develop a framework that could be beneficial …

Purpose The purpose of this paper is to investigate the impact of logistics service quality
(LSQ) on consumer satisfaction and loyalty in an omni-channel retail environment …

Purpose The purpose of this study is two-fold. First, it systematically reviews and synthesizes
research on servant leadership in management and hospitality management literature …

Total Quality Management (TQM) is an enduring approach for enhancing firm
competitiveness. Still, there is dearth of research regarding organisational diffusion (post …

Remanufacturing has been characterized as the ultimate form of recycling and an engine of
the closed-loop supply chain process. Unfortunately, remanufacturing remains a largely …

The business intelligence (BI) has been often touted as a game-changer especially during
the pandemic crisis. Although most managers are familiar with BI and agree that, it should …

Purpose This study aimed to develop an in-depth understanding of the outcomes of servant
leadership at the team and organizational levels. It reviews the relationship between servant …