In organizations facing digital transformation, intelligent technologies are starting to replace
the human workforce. At present, managers delegate tasks to an artificial agent and rarely …

Purpose The purpose of this paper is to investigate the impact of store characteristics (ie
product availability, product quality, store layout, employee politeness, décor, music, lighting …

Despite the availability of extensive research on a wide range of consumer‐related areas,
some socially sensitive consumer issues have still remained relatively unexplored. Since …

Designing a memorable in-store customer shop** experience: practical evidence from sports
equipment retailers | Emerald Insight Books and journals Case studies Expert Briefings Open …

Abstract Applying the Meta-Theoretic Model of Motivation and Personality (3M Model), this
research examined (1) whether online social shop** intention in Facebook commerce …

Understanding customer needs is key for fashion retailers to stay competitive and
innovative. Surprisingly, however, extant literature mainly explores customer needs in terms …

Our purpose was to examine whether individual users' characteristics (ie, consumer self-
confidence about information acquisition, sociability) and social influence (ie, conformity …

This study explores the relationships among the following four dimensions, with a particular
focus on how flow experience mediates social shop** behavior:(1) user beliefs;(2) …

To enhance the understanding of social shop** behavior along with its motivational
antecedents and consequences, this study developed and tested a structural model of social …

Transparency is an essential part of the effort to build a socially responsible brand.
Communicating with stakeholders about labor violations in manufacturing is an important …