An inventory of theory in logistics and SCM research
Purpose–Theory is needed for a discipline to mature. This research aims to provide a
summary analysis of the theories being used in contemporary logistics and supply chain …
summary analysis of the theories being used in contemporary logistics and supply chain …
Innovation management of logistics service providers: foundations, review, and research agenda
Purpose–The purpose of this paper is to provide a sound basis to facilitate further research
on innovation management at logistics service providers (LSPs). Design/methodology …
on innovation management at logistics service providers (LSPs). Design/methodology …
Digital transformation at logistics service providers: barriers, success factors and leading practices
Purpose The rapid advancement of digital technologies has fundamentally changed the
competitive dynamics of the logistics service industry and forced incumbent logistics service …
competitive dynamics of the logistics service industry and forced incumbent logistics service …
The performance effects of big data analytics and supply chain ambidexterity: The moderating effect of environmental dynamism
The importance of big data analytics–enabled dynamic capability has been at the forefront of
research for information systems management, operations management, and strategic …
research for information systems management, operations management, and strategic …
Trust me, I'm a bot–repercussions of chatbot disclosure in different service frontline settings
Purpose Chatbots are increasingly prevalent in the service frontline. Due to advancements
in artificial intelligence, chatbots are often indistinguishable from humans. Regarding the …
in artificial intelligence, chatbots are often indistinguishable from humans. Regarding the …
The rise of crowd logistics: a new way to co‐create logistics value
Patterned on crowdsourcing and crowdfunding, a new crowd practice has emerged in recent
years: crowd logistics. In this paper, we propose a first conceptualization of this growing …
years: crowd logistics. In this paper, we propose a first conceptualization of this growing …
Global competitive conditions driving the manufacturing location decision
Given today's rapidly shifting global competitive conditions—including customer location,
natural disasters, currency valuation, labor and transportation costs and availability—many …
natural disasters, currency valuation, labor and transportation costs and availability—many …
Digital manufacturing-driven transformations of service supply chains for complex products
Purpose–The purpose of this paper is to explore the forms that combinations of digital
manufacturing, logistics and equipment use are likely to take and how these novel …
manufacturing, logistics and equipment use are likely to take and how these novel …
Exploring the service quality in the e-commerce context: a triadic view
Purpose–The purpose of this paper is to explore the quality factors influencing customer
satisfaction in the electronic commerce (e-commerce) context using a triadic view of …
satisfaction in the electronic commerce (e-commerce) context using a triadic view of …
The mediating role of supply chain collaboration on the relationship between technology, trust and operational performance: An empirical investigation
MA Salam - Benchmarking: An International Journal, 2017 - emerald.com
Purpose The purpose of this paper is to understand the link between trust, technology and
supply chain collaboration and their impact on firms' operational performances …
supply chain collaboration and their impact on firms' operational performances …