This paper proposes the use of heatmaps as a control lever to manage the probabilistic
repositioning of independent drivers in crowdsourced delivery platforms. The platform aims …

Purpose The Internet of Things (IoT) platform empowers the digital transformation of the
manufacturing industry by providing information technology services. Simultaneously, it …

Omnichannel selling has gradually become popular in recent years, and the booming online
food delivery (OFD) industry is no exception. Buy online and pick up in-store (BOPS) is …

The increasing frequency of traffic accidents involving food delivery drivers has raised public
concern about the safety of fast delivery services. In response, food delivery platforms have …

Data have become an important competitive asset, especially for online advertising
platforms, leading to the emergence of a new data broker industry. Platforms can partner …

Motivated by the collaboration of a takeout platform and a crowdsourced delivery platform,
we developed a stylized model to explore the interplay between the two platforms' decisions …

The increasing frequency of traffic accidents involving food delivery drivers has raised public
concern about the safety of fast delivery services. In response, food delivery platforms have …

The sharing economy has gained tremendous popularity in the past decade, but little is
known about the providers who join these platforms out of intrinsic interest. Based on …

In the evolving restaurant industry, strategic decisions regarding service channels-dine-in
and delivery-are crucial to cater to diverse customer preferences. This paper investigates a …

Addressing the ship** burden associated with online purchases, membership-based free
ship** (MFS) programs have become popular over the last decade. Recently, some …