Exploring the role of personality, trust, and privacy in customer experience performance during voice shop**: Evidence from SEM and fuzzy set qualitative …
Voice shop** is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
Digitalization and international online sales: Antecedents of purchase intent
This paper seeks to contribute to the literature on consumers' online purchasing behavior as
an international phenomenon. Specifically, to address consumers' Internet skills, website …
an international phenomenon. Specifically, to address consumers' Internet skills, website …
Impact of Perceived Risk and Perceived Ease of Use on Online Shop** Intention
Q Qin, Z Hou, Y Cao - Proceedings of the 2024 4th International …, 2024 - dl.acm.org
The study investigates the impact of perceived risk and perceived ease of use on
consumers' intentions to shop online. Amidst the digital revolution, this research explores …
consumers' intentions to shop online. Amidst the digital revolution, this research explores …
Distrust in services: how service failures lead to distrust in underserved consumers and distrusting consumers' strategies to avoid further service failures
K Kainulainen - 2023 - aaltodoc.aalto.fi
This study aims to improve understanding of the causes and consequences of distrust in
services, as well as how distrustful consumers behave. Firstly, this research indicates that …
services, as well as how distrustful consumers behave. Firstly, this research indicates that …
Den Digitala Övertygelsen: Effekten av Icke-Betalt Användargenererat Innehåll och Autenticitet, Attraktivitet och Expertis på Köpintentioner
W Adolfsson, A Eriksson, N Leyendecker - 2024 - diva-portal.org
Metod: Studien tillämpar en deduktiv forskningsstrategi ochanvänder en kvantitativ
metodologi. De primära uppgifternahar samlats in genom en enkät utformad via SUNET …
metodologi. De primära uppgifternahar samlats in genom en enkät utformad via SUNET …
The Role and Impact of Artificial Intelligence Technology in the Customer Journey From Pre-Purchase To Post-Purchase
M Wang - 2022 - search.proquest.com
Artificial Intelligence (AI) is widely employed in engaging customers while improving
customer experience by offering ease and flexibility, and providing personalized settings. AI …
customer experience by offering ease and flexibility, and providing personalized settings. AI …