Do corporate social responsibility activities enhance customer satisfaction and customer loyalty? Evidence from the Saudi banking sector
SAA Al-Ghamdi, NS Badawi - Cogent Business & Management, 2019 - Taylor & Francis
This study examines the influence of corporate social responsibility activities on customer
satisfaction and loyalty in the Saudi banking sector. The quantitative method was adopted by …
satisfaction and loyalty in the Saudi banking sector. The quantitative method was adopted by …
Effect of corporate social responsibility on Jordan pharmaceutical industry's business performance
AAA Sharabati - Social Responsibility Journal, 2018 - emerald.com
Purpose The purpose of this study is to investigate the effect of implementing corporate
social responsibility (CSR) initiatives (social responsibility, economic responsibility and …
social responsibility (CSR) initiatives (social responsibility, economic responsibility and …
Corporate social responsibility, customer satisfaction, and customer loyalty in banking institutions: A literature review
Corporate social responsibility (CSR) is a concept adopted by various businesses and
organizations and it is being constantly examined by researchers. One of the major …
organizations and it is being constantly examined by researchers. One of the major …
Corporate social responsibility (CSR) and sustainability in Asian luxury hotels: Policies, practices and standards
V Cherapanukorn, K Focken - Asian Social Science, 2014 - ira.lib.polyu.edu.hk
The tourism and hospitality industry claims to embrace the concept of corporate social
responsibility (CSR) but it seems unclear how and if companies integrate CSR activities into …
responsibility (CSR) but it seems unclear how and if companies integrate CSR activities into …
Determinants of behavioral intention to use South Korean airline services: Effects of service quality and corporate social responsibility
Since the introduction of corporate social responsibility (CSR), it has become an important
duty of companies and organizations. In addition, academic and industry researchers have …
duty of companies and organizations. In addition, academic and industry researchers have …
Responsabilidad social empresarial en banca: Su aplicación al caso de la banca cooperativa
JRS Palacio, SR Pérez - REVESCO: revista de estudios …, 2018 - dialnet.unirioja.es
El concepto de RSE y las dimensiones que lo componen vienen determinados por las
características particulares de las empresas en cada industria o sector económico en el que …
características particulares de las empresas en cada industria o sector económico en el que …
Market orientation and corporate social responsibility: towards an integrated conceptual framework
The aim of this study is to develop a comprehensive framework and propositions showing
the integration of market orientation (MO) as an economic-oriented strategy and corporate …
the integration of market orientation (MO) as an economic-oriented strategy and corporate …
Influence of bank's corporate social responsibility (CSR) initiatives on consumer attitude and satisfaction in India
RA Paluri, S Mehra - Benchmarking: An International Journal, 2018 - emerald.com
Purpose Research on corporate social responsibility (CSR) activities and consumer
perception of CSR activities is increasing over the recent past. The purpose of this paper is …
perception of CSR activities is increasing over the recent past. The purpose of this paper is …
Una revisión a la investigación en responsabilidad social corporativa en el sector bancario
Este documento revisa los estudios de responsabilidad social corporativa (RSC) en el
sector bancario. Busca identificar los principales problemas analizados al respecto en la …
sector bancario. Busca identificar los principales problemas analizados al respecto en la …
Customer satisfaction: A comparison of public and private banks of Pakistan
W Haq, B Muhammad - Proceedings of the Sixth International Conference …, 2013 - Springer
The purpose of conducting this research is to compare public and private sector banks of
Pakistan by evaluating their customer satisfaction. This research is mainly based on primary …
Pakistan by evaluating their customer satisfaction. This research is mainly based on primary …