Intelligent personal assistants: A systematic literature review

A de Barcelos Silva, MM Gomes, CA da Costa… - Expert Systems with …, 2020 - Elsevier
Abstract Natural Language Interfaces allow human-computer interaction through the
translation of human intention into devices' control commands, analyzing the user's speech …

Out-of-domain detection for natural language understanding in dialog systems

Y Zheng, G Chen, M Huang - IEEE/ACM Transactions on Audio …, 2020 - ieeexplore.ieee.org
Natural Language Understanding (NLU) is a vital component of dialogue systems, and its
ability to detect Out-of-Domain (OOD) inputs is critical in practical applications, since the …

Policy optimization of dialogue management in spoken dialogue system for out-of-domain utterances

Y Xu, P Huang, J Tang, Q Huang… - … Conference on Asian …, 2016 - ieeexplore.ieee.org
This paper addresses the policy optimization of a dialogue management scheme based on
partially observable Markov decision processes (POMDP), which is designed for out-of …

Enhancing the generalization for intent classification and out-of-domain detection in SLU

Y Shen, YC Hsu, A Ray, H ** - arxiv preprint arxiv:2106.14464, 2021 - arxiv.org
Intent classification is a major task in spoken language understanding (SLU). Since most
models are built with pre-collected in-domain (IND) training utterances, their ability to detect …

Neural sentence embedding using only in-domain sentences for out-of-domain sentence detection in dialog systems

S Ryu, S Kim, J Choi, H Yu, GG Lee - Pattern Recognition Letters, 2017 - Elsevier
To ensure satisfactory user experience, dialog systems must be able to determine whether
an input sentence is in-domain (ID) or out-of-domain (OOD). We assume that only ID …

Joint learning of domain classification and out-of-domain detection with dynamic class weighting for satisficing false acceptance rates

JK Kim, YB Kim - arxiv preprint arxiv:1807.00072, 2018 - arxiv.org
In domain classification for spoken dialog systems, correct detection of out-of-domain (OOD)
utterances is crucial because it reduces confusion and unnecessary interaction costs …

Energy-based unknown intent detection with data manipulation

Y Ouyang, J Ye, Y Chen, X Dai, S Huang… - arxiv preprint arxiv …, 2021 - arxiv.org
Unknown intent detection aims to identify the out-of-distribution (OOD) utterance whose
intent has never appeared in the training set. In this paper, we propose using energy scores …

Understanding questions that arise when working with business documents

F Jahanbakhsh, E Nouri, R Sim, RW White… - Proceedings of the …, 2022 - dl.acm.org
While digital assistants are increasingly used to help with various productivity tasks, less
attention has been paid to employing them in the domain of business documents. To build …

The brave new world of digital personal assistants: Benefits and challenges from an economic perspective

O Budzinski, V Noskova, X Zhang - NETNOMICS: Economic Research …, 2019 - Springer
The paper applies modern industrial economic theories to give an overview of the emerging
phenomenon of digital personal assistants (DPAs). A DPA is an automated system that …