Driving innovation management to create shared value and sustainable growth

M Rubio-Andrés, M del Mar Ramos-González… - Review of Managerial …, 2022 - Springer
Creating shared value (CSV) is an opportunity for sustainable growth for small and medium-
sized enterprises that entails jointly achieving both social and business value. Currently …

Service innovation, corporate reputation and word-of-mouth in the banking sector: A test on multigroup-moderated mediation effect

S Manohar, A Mittal, S Marwah - Benchmarking: An International …, 2020 - emerald.com
Purpose The purpose of this paper is to establish the link between three constructs, namely,
service innovation, corporate reputation (CR), and word-of-mouth (hereinafter WOM) …

Effects of socially responsible human resource management (SR-HRM) on innovation and reputation in entrepreneurial SMEs

MM Ramos-González, M Rubio-Andrés… - International …, 2022 - Springer
This work focuses on the importance of responsible human resource management, and its
link to innovation and reputation, which are deemed to be relevant intangible assets for all …

[BOOK][B] Measuring country image

A Buhmann - 2016 - Springer
People base their decisions and actions towards social entities on their cognitive
representations (images) of these entities. The way individuals, organizations and countries …

Translating the impact of knowledge management into knowledge‐based innovation: The neglected and mediating role of knowledge‐worker satisfaction

M Shujahat, B Ali, F Nawaz, S Durst… - Human Factors and …, 2018 - Wiley Online Library
The purpose of knowledge management is innovation. However, this study proposes that
the existence of knowledge management in the knowledge‐worker's work environment can …

Looking beyond transactions: decoding the role of service innovation, relationship commitment and fairness in driving customer satisfaction in retail banking

A Biswas, R Kant, D Jaiswal - Benchmarking: An International Journal, 2024 - emerald.com
Purpose A significant increase in the number of private sector banks has intensified the level
of competition in the Indian banking industry (IBI). This increase in the number of banks has …

The constitution and effects of country images: Theory and measurement of a central target construct in international public relations and public diplomacy

A Buhmann - Studies in Communication Sciences, 2016 - Elsevier
The article introduces a model for analyzing the constitution and effects of country images.
The model combines well-established concepts from national identity theory and attitude …

Corporate social responsibility performance and its effects on climate for innovation and opportunism: evidence from Vietnamese architectural design firms

MV Nguyen - Engineering, Construction and Architectural …, 2024 - emerald.com
Purpose The purpose of this research is to expand a better understanding of how corporate
social responsibility (CSR) initiatives affect climate for innovation and opportunism within …

The impact of service excellence and service innovation on organisational reputation: quantitative evidence from Jordanian public sector

SA Aladwan, SI Alshami - The TQM Journal, 2021 - emerald.com
Purpose The aim of this paper is the identification of the impacts that innovation and service
excellence have upon organisational reputation within public sector organisations in Jordan …

Corporate social performance (CSP) in time of economic crisis

L Cassely, S Ben Larbi, C Revelli… - … , Management and Policy …, 2021 - emerald.com
Purpose This study aims to compare the different effects of the 2008 economic crisis on
companies' corporate social performance (CSP) in coordinated market economies (CMEs) …