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Luxury tourism–a review of the literature
R Iloranta - European Journal of Tourism Research, 2022 - ejtr.vumk.eu
This study aims to provide a holistic and comprehensive picture of the current state of luxury
tourism research. In order to do so, 119 articles published between 2004-2019 were …
tourism research. In order to do so, 119 articles published between 2004-2019 were …
[HTML][HTML] Impact of the perceived risk in influencers' product recommendations on their followers' purchase attitudes and intention
The impact of the use of influencers in recommending certain products to the audience has
been highlighted in recent literature on social media marketing. However, this literature has …
been highlighted in recent literature on social media marketing. However, this literature has …
Service quality, religiosity, customer satisfaction, customer engagement and Islamic bank's customer loyalty
Purpose The purpose of this study is to investigate the influential factors of customer loyalty
to Islamic banks, namely, service quality, customer satisfaction, customer engagement and …
to Islamic banks, namely, service quality, customer satisfaction, customer engagement and …
Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees
This research aims to shed new light on peculiar on-board working conditions by adopting
the widely recognized and well-established job demands–job resources theory and …
the widely recognized and well-established job demands–job resources theory and …
Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation
This study examines tourist loyalty in creative tourism comprising of experience quality,
perceived value, satisfaction, and motivation as its antecedents and assesses the mediation …
perceived value, satisfaction, and motivation as its antecedents and assesses the mediation …
The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention
Purpose The purpose of this study was to examine the relationships between perceived
price justice, satisfaction, revisit intention and loyalty among restaurant customers, specially …
price justice, satisfaction, revisit intention and loyalty among restaurant customers, specially …
Constrained and virtually traveling? Exploring the effect of travel constraints on intention to use virtual reality in tourism
The COVID-19 pandemic gravely affected the travel industry, with many changes in terms of
customers' attitudes and behavior. Since people had limited ability to visit far-away …
customers' attitudes and behavior. Since people had limited ability to visit far-away …
[PDF][PDF] Critical review of service quality scales with a focus on customer satisfaction and loyalty in restaurants
This study provides a critical review of the instruments developed for measuring service
quality in restaurants. However, this study reviews the researches to examine the …
quality in restaurants. However, this study reviews the researches to examine the …
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America
The study aims to identify consumer perceptions of the cruise industry amid the COVID-19
pandemic and seeks to provide market recovery strategies for cruise businesses. The …
pandemic and seeks to provide market recovery strategies for cruise businesses. The …
The relationship between CRM and customer loyalty: The moderating role of customer trust
Purpose The present study investigates the moderating role of customer trust in customer
relationship management (CRM) components and customer loyalty relationships in the …
relationship management (CRM) components and customer loyalty relationships in the …