[HTML][HTML] From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0

M Kim, C Lim, J Hsuan - Computers in Industry, 2023 - Elsevier
Product-based companies worldwide attempt to integrate services into their offerings,
embarking on “servitization” as a key strategy. These days, the acceleration of technological …

The origins of digital service innovation (DSI): systematic review of ontology and future research agenda

J Marić, M Pejić Bach, S Gupta - Journal of Service Management, 2024 - emerald.com
Purpose The purpose of this study is to disclose ontology of DSI as a novel concept in
servitization community, explore the research context and themes (ie technological and …

[HTML][HTML] Circular business model innovation in consumer-facing corporations

N Bocken, J Konietzko - Technological Forecasting and Social Change, 2022 - Elsevier
Consumer-facing corporations have started setting ambitious circular economy goals.
However, it is unclear what innovators in corporations do to help meet these targets. The …

Managing digital servitization toward smart solutions: Framing the connections between technologies, business models, and ecosystems

M Kohtamäki, R Rabetino, V Parida, D Sjödin… - Industrial Marketing …, 2022 - Elsevier
The present study extends the discussion on product manufacturers' digital servitization
toward smart solutions by outlining and reviewing the existing literature on digital …

The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective

M Abou-Foul, JL Ruiz-Alba… - Journal of Business …, 2023 - Elsevier
The advent of artificial intelligence (AI)-based technologies has opened new opportunities
for manufacturers to maintain their technological edge and address pressing societal …

Designing business models for Industry 4.0 technologies provision: Changes in business dimensions through digital transformation

É Marcon, MA Le Dain, AG Frank - Technological Forecasting and Social …, 2022 - Elsevier
Abstract Industry 4.0 (I4. 0) literature has been concerned with how to implement digital
technologies in manufacturing processes. However, the I4. 0 concept also comprises …

[HTML][HTML] Unpacking the relationship between digital capabilities, services capabilities, and firm financial performance: a moderated mediation model

P Davies, OF Bustinza, G Parry, M Jovanovic - Industrial Marketing …, 2023 - Elsevier
Extant research exploring the relationship between servitization, digitalization, and firm
financial and market performance provides valuable insights, but yields inconsistent and …

Building digital servitization ecosystems: An analysis of inter-firm collaboration types and social exchange mechanisms among actors

LS Dalenogare, MA Le Dain, NF Ayala, G Pezzotta… - Technovation, 2023 - Elsevier
The servitization literature has evidenced that the development and provision of Smart
Product-Service Systems usually happen through collaborative ecosystems, but little is …

Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems

LS Dalenogare, MA Le Dain, GB Benitez… - … Forecasting and Social …, 2022 - Elsevier
Abstract Services for Smart Product-Service Systems (PSS) business models can be
delivered through multiple digital channels like smart products, cloud systems, and workers …

[HTML][HTML] Environmental, social, and governance-based artificial intelligence governance: Digitalizing firms' leadership and human resources management

G Sklavos, G Theodossiou, Z Papanikolaou… - Sustainability, 2024 - mdpi.com
The integration of artificial intelligence (AI) with environmental, social, and governance
(ESG) factors is impacting the direction of enterprises and society in our swiftly expanding …