BACKGROUND: The participative design of work processes is hampered by as-yet
unresolved challenges. A root cause is seen in high information-pass-on-barriers. Virtual …

Traditionally, business process management focuses on structured, imperative processes.
With the increasing importance of knowledge work, semi-structured processes are entering …

Knowledge-intensive business processes are flexible and data-driven. Therefore, traditional
process modeling languages do not meet their requirements: These languages focus on …

A business process architecture (BPA) model depicts business processes in an organization
and their relations. An artifact for generating BPA models is proposed as the outcome of a …

Case Management is a paradigm to support knowledge-intensive processes. The different
approaches developed for modeling these types of processes tend to result in scattered …

In order to achieve their business goals, organizations heavily rely on the operational
excellence of their business processes. In traditional scenarios, business processes are …

Modeling business processes can be difficult, especially if they are flexible and the models
consist of many interconnected parts. This is the case for hybrid process modeling …

Data-centric processes have numerous advantages compared to classic activity-centric
processes, including better integration of data and enhanced flexibility. Several approaches …

The advent of sophisticated virtual reality (VR) technologies has the potential to transform
the way organizations design their workplaces and processes. The evaluation of artifacts for …

Case Management supports knowledge workers in defining, executing, and monitoring the
handling of their cases, eg in healthcare or logistics. Fragment-based case management …