Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

TM Wut, JB Xu, S Wong - Tourism Management, 2021 - Elsevier
The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …

[PDF][PDF] COVID-19 and changing tourism demand: Research review and policy implications for South Africa

CM Rogerson, JM Rogerson - African Journal of Hospitality …, 2021 - ujcontent.uj.ac.za
The tourism sector in South Africa has experienced the devastating impacts of the COVID-19
pandemic and in response national government is charting initiatives for a recovery plan. In …

Customers response to online food delivery services during COVID‐19 outbreak using binary logistic regression

S Mehrolia, S Alagarsamy… - International journal of …, 2021 - Wiley Online Library
This study aims to empirically measure the distinctive characteristics of customers who did
and did not order food through Online Food Delivery services (OFDs) during the COVID‐19 …

[PDF][PDF] COVID-19 tourism impacts in South Africa: Government and industry responses

CM Rogerson, JM Rogerson - Geo Journal of Tourism and …, 2020 - gtg.webhost.uoradea.ro
The COVID-19 pandemic is having devastating economic and social consequences in the
global South. This article is a rapid response critical assessment and examines COVID-19's …

Should I stay or should I go? Tourists' COVID-19 risk perception and vacation behavior shift

M Bratić, A Radivojević, N Stojiljković, O Simović… - Sustainability, 2021 - mdpi.com
Without a doubt, the COVID-19 pandemic has had a tremendous impact on global tourism
for at least two reasons:(1) imposed systematic travel restrictions that discourage people …

A risk perception scale for travel to a crisis epicentre: Visiting Wuhan after COVID-19

L Zhan, X Zeng, AM Morrison, H Liang… - Current Issues in …, 2022 - Taylor & Francis
Although the significance of tourist risk perceptions is well documented, perspectives on risk
associated with major pandemics such as COVID-19 remain poorly understood, especially …

Effects of the COVID-19 pandemic on tourist risk perceptions—The case study of Porto

H da Silva Lopes, PC Remoaldo, V Ribeiro… - Sustainability, 2021 - mdpi.com
The COVID-19 pandemic outbreak (in early 2020) has dictated significant changes in
society and territories by anticipating trends, changing priorities, and creating challenges …

Crisis management practices in tourism SMEs during the Covid-19 pandemic

M Kukanja, T Planinc, M Sikošek - Organizacija, 2020 - sciendo.com
Background and purpose: This study examines crisis management practices (CMPs) for
micro, small, and medium-sized enterprises (SMEs) in the field of tourism during the global …

A cost-benefit approach of consumers' intentions to participate in highly co-creative tourism activities during and after COVID-19: Evidence from wine tourism

A Eletxigerra, AM Caldeira, E Kastenholz - Journal of Hospitality and …, 2023 - Elsevier
From a provider perspective, co-creation has contributed to design more personalized,
authentic and memorable destinations and experiences. However, the COVID-19 outbreak …

Residents' risk perceptions, willingness to accept international tourists, and self-protective behaviour during destination re-opening amidst the COVID-19 pandemic

K Ryu, P Promsivapallop, P Kannaovakun… - Current Issues in …, 2023 - Taylor & Francis
This study investigates factors influencing residents' risk perceptions of COVID-19
pandemic, their willingness to accept international tourists, and self-protective behaviour …