Revisiting relational coordination: a systematic review
Work is increasingly complex, specialized, and interdependent, requiring coordination
across roles, disciplines, organizations, and sectors to achieve desired outcomes. Relational …
across roles, disciplines, organizations, and sectors to achieve desired outcomes. Relational …
Studying customers' resource integration by service employees in interactional value co-creation
L Plé - Journal of Services Marketing, 2016 - emerald.com
Purpose Noting that resource integration is a pivotal dimension of value co-creation in
Service-Dominant logic, this paper aims to explore how service employees engaged in co …
Service-Dominant logic, this paper aims to explore how service employees engaged in co …
Why do we need research on value co-destruction?
L Plé - Journal of Creating Value, 2017 - journals.sagepub.com
Because of the etymology of the word 'value', this article argues that value co-creation
research and practice have been biased from their early days. Value co-destruction appears …
research and practice have been biased from their early days. Value co-destruction appears …
[BOOK][B] Relational analytics: Guidelines for analysis and action
JH Gittell, HN Ali - 2021 - taylorfrancis.com
This guidebook goes beyond people analytics to provide a research-based, practice-tested
methodology for doing relational analytics, based on the science of relational coordination …
methodology for doing relational analytics, based on the science of relational coordination …
Value creation and appropriation in asymmetric alliances: the case of tech startups
JJC Fierro, L Pérez - M@ n@ gement, 2018 - shs.cairn.info
Value creation and appropriation in asymmetric alliances: The case of tech startups | Cairn.info
Cairn.info, Matières à réflexion Cairn.info, Matières à réflexion Aucune suggestion trouvée …
Cairn.info, Matières à réflexion Cairn.info, Matières à réflexion Aucune suggestion trouvée …
Coordinating service provision in dynamic service settings: A position-practice relations perspective
A Aristidou, M Barrett - Academy of Management Journal, 2018 - journals.aom.org
How is continuity of service provision supported in dynamic service settings (DSS) when
interactions span space and time, and are being increasingly infused by technology? We …
interactions span space and time, and are being increasingly infused by technology? We …
Customers as creative resources: their influence on firm freedom
Purpose–Researchers and practitioners usually consider that integrating customers in firms'
business models comes with positive consequences. However, customer integration may …
business models comes with positive consequences. However, customer integration may …
Customer participation in service delivery: A study on marinas
E Koç - 2021 - search.proquest.com
Marinas are the most significant element in yacht tourism. They are marine tourism facilities,
and they fundamentally provide sheltering for boats, and relevant infrastructure services …
and they fundamentally provide sheltering for boats, and relevant infrastructure services …
[BOOK][B] Menggali Potensi Customer-Fit Reconfiguring Capability: Solusi Inovatif untuk Meningkatkan Salesperson Performance
G Rahmawan - 2023 - books.google.com
Dewasa ini, penjualan produk asuransi di Indonesia terpantau masih rendah. Menurut
laporan Organization for Economic Cooperation and Development (OECD) pada tahun …
laporan Organization for Economic Cooperation and Development (OECD) pada tahun …
[BOOK][B] The Technological, Economic and Regulatory Challenges of Digital Currency: An Exploratory Analysis of Federal Judicial Cases Involving Bitcoin
JC Naviglia - 2017 - search.proquest.com
Digital currency comes in many forms however Bitcoin stands out as the most popular.
Bitcoin, released to the public in 2009, remains in the infancy stage of the technology …
Bitcoin, released to the public in 2009, remains in the infancy stage of the technology …