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UX research on conversational human-AI interaction: A literature review of the ACM digital library
Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
Towards augmented reality driven human-city interaction: Current research on mobile headsets and future challenges
Interaction design for Augmented Reality (AR) is gaining attention from both academia and
industry. This survey discusses 260 articles (68.8% of articles published between 2015 …
industry. This survey discusses 260 articles (68.8% of articles published between 2015 …
To please in a pod: Employing an anthropomorphic agent-interlocutor to enhance trust and user experience in an autonomous, self-driving vehicle
Recognising that one of the aims of conversation is to build, maintain and strengthen
positive relationships with others, the study explores whether passengers in an autonomous …
positive relationships with others, the study explores whether passengers in an autonomous …
Qualitative approaches to voice ux
Voice is a natural mode of expression offered by modern computer-based systems.
Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions …
Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions …
A systematic review of functions and design features of in-vehicle agents
Intelligent agents are expected to become major computing systems in the near future. In-
vehicle agents (IVAs) can be widely adopted and utilized in a driving environment. Despite …
vehicle agents (IVAs) can be widely adopted and utilized in a driving environment. Despite …
Reliable and transparent in-vehicle agents lead to higher behavioral trust in conditionally automated driving systems
Trust is critical for human-automation collaboration, especially under safety-critical tasks
such as driving. Providing explainable information on how the automation system reaches …
such as driving. Providing explainable information on how the automation system reaches …
Kiro: A design fiction to explore social conversation with voice assistants
Soon, voice assistants might be able to engage in fully-fledged social conversations with
people, rather than merely providing a voice-operated interface to functionality and data. So …
people, rather than merely providing a voice-operated interface to functionality and data. So …
Conversational voice agents are preferred and lead to better driving performance in conditionally automated vehicles
In-vehicle intelligent agents (IVIAs) can provide versatile information on vehicle status and
road events and further promote user perceptions such as trust. However, IVIAs need to be …
road events and further promote user perceptions such as trust. However, IVIAs need to be …
Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces
The increased popularity of CUIs has motivated HCI work around specific approaches to
research, design, and implementation, while also reflecting on these topics. However …
research, design, and implementation, while also reflecting on these topics. However …
Effects of autonomous driving context and anthropomorphism of in-vehicle voice agents on intimacy, trust, and intention to use
Recently, the intelligent in-vehicle voice agent (IVVA) using natural language processing
(NLP) and capable of having a conversation have been introduced in autonomous vehicles …
(NLP) and capable of having a conversation have been introduced in autonomous vehicles …