Addressing data quality in Airbnb research
Purpose This paper aims to examine the primary supply data sources that have been used
for research into the sharing economy, and the advantages and limitations of these sources …
for research into the sharing economy, and the advantages and limitations of these sources …
The evolution of Airbnb research: A systematic literature review using structural topic modeling
This study employs advanced text-mining techniques to offer an in-depth and
comprehensive overview of the extensive body of research on Airbnb. By analyzing 1021 …
comprehensive overview of the extensive body of research on Airbnb. By analyzing 1021 …
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
In recent years, there has been proliferation of grocery mobile apps as grocery shop** on
mobile has found increasing acceptance among customers accelerated by multiple factors …
mobile has found increasing acceptance among customers accelerated by multiple factors …
Tourism demand forecasting with online news data mining
This study empirically tests the role of news discourse in forecasting tourist arrivals by
examining Hong Kong. It employs structural topic modeling to identify key topics and their …
examining Hong Kong. It employs structural topic modeling to identify key topics and their …
Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
Abstract The Amazon Alexa app is one of the most widely used voice assistant apps to
manage customer information-seeking behavior and voice shop**. It provides …
manage customer information-seeking behavior and voice shop**. It provides …
Exploring thematic influences on theme park visitors' satisfaction: An empirical study on Disneyland China
S Bai, H He, C Han, M Yang, D Yu, X Bi… - Journal of Consumer …, 2024 - Wiley Online Library
This study aims to explore thematic influences on theme park visitors' satisfaction through
user‐generated data. To this end, we first used an unsupervised machine learning method …
user‐generated data. To this end, we first used an unsupervised machine learning method …
Exploring changes in guest preferences for Airbnb accommodation with different levels of sharing and prices: Using structural topic model
Introduction Online reviews have become an important source of information for
investigating customers' consumption experiences in academic studies. In the context of …
investigating customers' consumption experiences in academic studies. In the context of …
Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
Purpose Quality 4.0 is a new paradigm of quality management, which emphasises the need
to adapt to recent technological innovations by updating traditional quality approaches …
to adapt to recent technological innovations by updating traditional quality approaches …
The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic
Given the generally stressful job demands of the hospitality industry during the COVID-19
pandemic, understanding the work passion and emotions of hotel employees is particularly …
pandemic, understanding the work passion and emotions of hotel employees is particularly …
Enhancing value co-creation behaviour in digital peer-to-peer platforms: An integrated approach
The rising number of digital peer-to peer (P2P) platforms, eg Airbnb and HomeAway, has
shaken up the hospitality industry by creating a specific context that leverages peer value co …
shaken up the hospitality industry by creating a specific context that leverages peer value co …