Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review

B Daroch, G Nagrath, A Gupta - Rajagiri Management Journal, 2021 - emerald.com
Purpose This study aims to investigate consumer behaviour towards online shop**, which
further examines various factors limiting consumers for online shop** behaviour. The …

A Meta-analysis of Online Trust Relationships in E-commerce

Y Kim, RA Peterson - Journal of interactive marketing, 2017 - journals.sagepub.com
A meta-analysis examined the role of online trust in business-to-consumer e-commerce. The
analysis of 16 pairwise relationships derived from 150 empirical studies involving online …

Modelling and testing consumer trust dimensions in e-commerce

T Oliveira, M Alhinho, P Rita, G Dhillon - Computers in Human Behavior, 2017 - Elsevier
Prior research has found trust to play a significant role in sha** purchase intentions of a
consumer. However there has been limited research where consumer trust dimensions have …

The impact of anthropomorphism on consumers' purchase decision in chatbot commerce

MC Han - Journal of Internet Commerce, 2021 - Taylor & Francis
Numerous businesses have employed chatbots with a human-like speaking ability to assist
customers with online shop** and customer service; however, it is uncertain whether or …

Trust in the sharing economy

F Hawlitschek, T Teubner, C Weinhardt - Die Unternehmung, 2016 - nomos-elibrary.de
Trust has been in the focus of research on business-to-consumer (B2C) e-commerce in the
last decade. The rise of consumer-to-consumer (C2C) markets in the context of the sharing …

Trust, satisfaction, and online repurchase intention

Y Fang, I Qureshi, H Sun, P McCole, E Ramsey… - MIS quarterly, 2014 - JSTOR
The effects of e-commerce institutional mechanisms on trust and online purchase have
traditionally been understood in the initial online purchase context. This study extends this …

The effects of perceived enjoyment and perceived risks on trust formation and intentions to use online payment systems: New perspectives from an Arab country

K Rouibah, PB Lowry, Y Hwang - Electronic Commerce Research and …, 2016 - Elsevier
Although there is a large body of research on trust in e-commerce, a crucial gap is that
extant studies have not examined the role of perceived enjoyment on trust in the presence of …