Technologically illiterate users are frequently excluded from access to technology and its
benefits, creating a digital divide. Some groups of older adults are among those considered …

The digitalization of public services is a growing phenomenon that affects providers and
users alike. However, the impact of digitalization on the Public Service Logic remains …

Emerging assistive technologies (AT), such as voice assistants (VA), impact the citizenry and
organisations. Amongst those affected, there is a group of people with developmental and …

Thanks to digital technologies, social spheres become increasingly mobile and resistant to
transformational processes. Modern society needs to receive high-quality social services in …

The study investigates the design of longevity services through an experimental comparison
of tech-driven and human-assisted service encounters, focusing on six key features …

Cyfryzacja dotyczy niemal wszystkich dziedzin życia społecznego, w tym polityki społecznej.
Celem artykułu jest analiza praktyk społecznych, jakie w związku z cyfryzacją realizowane …

Digitalisation affects almost all areas of social life, including social policy. The aim of this
article is to analyse the social policy practices that are being implemented in connection with …

W każdej dziedzinie życia społecznego cyfryzacja ma zalety i ograniczenia. Dotyczy to także
pracy socjalnej. Cyfryzacja pracy socjalnej jest nieunikniona i przynosi liczne wyzwania …