Conceptualizing and communicating value in business markets: From value in exchange to value in use

A Eggert, W Ulaga, P Frow, A Payne - Industrial marketing management, 2018 - Elsevier
Creating and communicating customer value is the basis of business-to-business marketing.
In recent years, our understanding of the value construct and the communication of customer …

An ecosystem perspective synthesis of co-creation research

KR Ranjan, S Read - Industrial Marketing Management, 2021 - Elsevier
Extant research examines numerous aspects of co-creation and offers a volume of important
insights. We seek to build a clear understanding of the resulting co-creation research …

Qualitative research: extending the range with flexible pattern matching

RB Bouncken, Y Qiu, N Sinkovics… - Review of Managerial …, 2021 - Springer
The flexible pattern matching approach has witnessed increasing popularity. By combining
deduction with induction in logic, flexible pattern matching is well suited for exploration and …

'It's almost like taking the sales out of selling'—Towards a conceptualization of value-based selling in business markets

H Terho, A Haas, A Eggert, W Ulaga - Industrial Marketing Management, 2012 - Elsevier
While the creation of superior customer value is regarded as fundamental to a firm's long-
term survival and growth, little is known about the effective implementation of a firm's value …

Value in business and industrial marketing: Past, present, and future

A Lindgreen, MK Hingley, DB Grant… - Industrial marketing …, 2012 - Elsevier
This article offers an overview of research on the 'value'that businesses and industrial
marketers analyze, create, and deliver. First, value literature (up to and around 2005 and …

Map** value in business markets: An integrative framework

A Eggert, M Kleinaltenkamp, V Kashyap - Industrial Marketing Management, 2019 - Elsevier
The value concept is key to understanding purchasing and marketing decisions in business
markets. Despite its importance, a lack of clarity surrounding the conceptualization of value …

Creating value in business relationships: The role of sales

A Haas, I Snehota, D Corsaro - Industrial Marketing Management, 2012 - Elsevier
Understanding the creation of value in business relationships has been a long-standing
goal of researchers and managers alike. By adopting a relational perspective, recent …

B2B eWOM on Alibaba: Signaling through online reviews in platform-based social exchange

Z Tóth, M Mrad, OS Itani, J Luo, MJ Liu - Industrial Marketing Management, 2022 - Elsevier
This study investigates the contemporary role of electronic word-of-mouth (eWOM) in
business exchanges through buyers' signaling of observable and unobservable supplier …

Impact of relationship value on project portfolio success—Investigating the moderating effects of portfolio characteristics and external turbulence

M Voss, A Kock - International Journal of Project Management, 2013 - Elsevier
Companies today need project portfolio management (PPM) to cope with the increasing
number of projects and use it to ensure comprehensive management, strategic alignment …

Service innovation and adoption in industrial markets: An SME perspective

R Casidy, M Nyadzayo, M Mohan - Industrial Marketing Management, 2020 - Elsevier
Abstract Service innovation is essential, particularly for companies operating in highly
competitive environments, as it can lead to innovation adoption behaviors, which in turn …