In the light of the information age, information overload research in new areas (eg, social
media, virtual collaboration) rises rapidly in many fields of research in business …

In the last fifty years, marketing theory and practice has made significant advances toward
becoming more scientific and rigorous. This paper reviews significant past developments in …

While users' discontinuance of use has posed a challenge for social media in recent years,
there is a paucity of knowledge on the relationships between different dimensions of …

Firms are exploiting artificial intelligence (AI) coaches to provide training to sales agents and
improve their job skills. The authors present several caveats associated with such practices …

Based upon the stressor-strain-outcome framework, this study proposes that perceived
system feature overload, information overload, and social overload are stressors which …

With currently over one billion monthly active users, the Chinese social media and
multipurpose application WeChat (, Wēixìn, micro-message) has become one of the world's …

Social media usage levels continue to climb generating copious amounts of content. As
more people crowd social media (eg Facebook), and create content, some research points …

The authors conduct a meta-analysis on the effect of electronic word of mouth on sales by
examining 51 studies (involving 339 volume and 271 valence elasticities) and primary data …

The paper explores the influence of greenwash on green trust and discusses the mediation
roles of green consumer confusion and green perceived risk. The research object of this …

There are well-understood psychological limits on our capacity to process information. As
information proliferation—the consumption and sharing of information—increases through …