Academic studies of open government have flourished in the last decade. Nevertheless,
comprehensive reviews of open government have been limited. This research gap not only …

Accessibility awareness and development have improved in the past two decades, but many
users still encounter accessibility barriers when using information technology (IT) artifacts …

It is important to widen the understanding of misinformation in different contexts. The findings
of this qualitative study showed that official information can be misinformation. Official …

This study aims to examine the information behavior and acquisition of government
information by Israeli citizens on social media. A mixed-methods research approach was …

People still use documents in many everyday government processes. From tax payments to
passport requests, citizens have to interact with low-interactivity information artifacts such as …

In the digital age, governments can reach thousands of citizens easily and at a low cost
using information and communication technology (ICT). However, little is known about …

Purpose This paper aims to investigate how the construct of digital citizenship is approached
in the field of organizational studies. Design/methodology/approach A sco** review was …

FOIA Libraries are the repositories for many documents released under the FOIA 1
(Freedom of Information Act), ie,“responsive documents,” by federal agencies and their sub …

Basic service delivery is a fundamental right for all South Africans, especially vulnerable
groups. Effective and efficient channels of communication between multi-stakeholder groups …

This paper is set out to establish the foundations for develo** a framework to assess the
potential impact of social policy innovation to contribute to the debate on the future of welfare …