People use social media not only for social purposes but also for business purposes. It is
used in management and marketing as a tool to manage organizations and market products …

Managing the related but distinct processes of" product design and engineering" and
manufacturing in an integrated way poses significant challenges for many industrial …

Over the last two decades, service organisations have embraced total quality management
(TQM) as an effective management tool to improve their service quality. They have begun to …

Research addressing the micro-foundational theoretical entity of customer engagement (CE)
has proliferated in recent years. In parallel, the macro-foundational theory of service …

The advancement of automobiles (thereinafter auto) during these decades has not only
made great contributions to the economic development, but also significantly changed …

Effectively encouraging employees to share valuable knowledge can increase and sustain a
firm's competitive advantages. This study adopted an integrated approach to understand …

Team leaders who facilitate knowledge sharing and engender trust contribute to team
effectiveness. While the separate effects of leadership, trust and knowledge sharing on team …

This research investigates the relationships between knowledge sharing, absorptive
capacity, and innovation capability in Taiwan's knowledge-intensive industries. We propose …

Although a responsive supply chain is an integral part of order-winning manufacturing
strategies, it has not been clear how firms build a responsive supply chain in global …

The sharing of knowledge within teams is critical to team functioning. However, working with
team members who are in different locations (ie in virtual teams) may introduce …