Conversational agents (CAs) are software-based systems designed to interact with humans
using natural language and have attracted considerable research interest in recent years …

In spite of the increasing demand for virtual cooperation, still relatively little is known about
the knowledge, skills, abilities, and other characteristics (KSAOs) individuals need for virtual …

As algorithmically-driven content curation has become an increasingly common feature of
social media platforms, user resistance to algorithmic change has become more frequent …

Grounded in psychology research but with a practical focus on organizational behavior
issues, Group Dynamics for Teams helps readers understand and participate in teams more …

This book offers a unique model for understanding the cognitive underpinnings, interactions
and discursive effects of our evolving use of smartphones in everyday app-mediated …

Intelligent agents (IAs) are permeating both business and society. However, interacting with
IAs poses challenges moving beyond technological limitations towards the human-computer …

How digital communication technologies are affecting language, literacy, and language
change has excited considerable speculation and inspired a growing body of scholarship. At …

Online writing lacks the non-verbal cues present in face-to-face communication, which
provide additional contextual information about the utterance, such as the speaker's …

The shocking election of President Trump spawned myriad analyses and post-mortems, but
they consistently underestimate the crucial role of the Tea Party on the GOP and Republican …

Text messaging is one of the most frequently used computer-mediated communication
(CMC) methods. The rapid pace of texting mimics face-to-face communication, leading to the …