Unmasking supplier greenwashing: How information sharing and green trust shape clients' sustainability

C Santos, A Coelho, AMA Marques - Baltic Journal of Management, 2024 - emerald.com
Purpose This study investigates the impact of supplier greenwashing on client sustainability,
focusing on environmental, social and economic dimensions. It also emphasizes the …

Connecting individual-level creativity to strategic management processes

C Kim, FJ Costello, J Lee, KC Lee - Management Decision, 2024 - emerald.com
Purpose This study examines how structured procedures and psychological safety can
enhance six sigma processes' effectiveness and foster individual creativity within an …

How green sustainability efforts affect brand-related outcomes

A Wong - Asia-Pacific Journal of Business Administration, 2024 - emerald.com
Purpose Utilizing the Stimulus-Organism-Response framework, this study examines how
stimuli such as green sustainability efforts and brand image affect organisms namely brand …

Customer relationship marketing, customer bonding, and customer satisfaction on customer loyalty in telecommunication companies

H Maupa, C Cokki, S Sulaiman - … : Manajemen Ide dan …, 2023 - journal3.uin-alauddin.ac.id
The telecommunications industry is one of the most competitive industries with high
penetration of digital technology, faster availability of data services, and innovations in …

How does gameful experience foster customer engagement and brand advocacy? Consumer insights into branding in e-tail

G Malik, D Pradhan - Journal of Consumer Marketing, 2025 - emerald.com
Purpose This study aims to examine the influence of gameful experience (GAMEX) on
customer brand engagement in the context of e-tailing. Drawing on the self-determination …

Hel** other customers to avoid harmful brands: The role of idealism, attitude and cynicism

E van Tonder, DJ Petzer, S Fullerton - South African Journal of …, 2024 - journals.co.za
Background Consumers are not always aware of how their purchase decisions may harm
other humans and the environment. Green customer hel** behaviours could aid in solving …

Kualitas Layanan dan Harga terhadap Kepuasan Pelanggan: Studi Empiris pada Minuman dan Makanan

AL Hakim, EN Faizah - Jurnal Bisnis Dan Kewirausahaan, 2023 - ojs2.pnb.ac.id
Pelayanan yang berkualitas memegang peranan penting dalam membentuk kepuasan
pelanggan, namun juga erat kaitannya dengan penciptaan keuntungan bagi perusahaan …

Toxicity and Social Network Analysis of Green Marketing Content for Electric Cars through Digital Media

YA Singgalen - International Journal on Social Science, Economics …, 2024 - ijosea.isha.or.id
This study aims to investigate the effectiveness of green marketing strategies in influencing
consumer interest and purchasing behavior towards electric cars, focusing on media …

Communicating Green: Insights to Enhance Green Purchase Intention

TL Ling, C Muthusamy, CPH Yuet… - International Journal of …, 2024 - myjms.mohe.gov.my
This study investigates the impact of the green marketing mix, which consists of product,
price, place and promotion, on attitude towards green products, green brand image, green …