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" It's {Scary… It's}{Confusing… It's} Dull": How Cybersecurity Advocates Overcome Negative Perceptions of Security
Cyber attacks are on the rise, but individuals and organizations fail to implement basic
security practices and technologies. Cybersecurity advocates are security professionals who …
security practices and technologies. Cybersecurity advocates are security professionals who …
Learning with digital agents: An analysis based on the activity theory
Digital agents are considered a general-purpose technology. They spread quickly in private
and organizational contexts, including education. Yet, research lacks a conceptual framing …
and organizational contexts, including education. Yet, research lacks a conceptual framing …
Social influence scale for technology design and transformation
Contrary to popular belief, social influence encompasses a much more complex area of
behavioral science than the explanation offered by those who call all forms of social …
behavioral science than the explanation offered by those who call all forms of social …
When the system does not fit: Co** strategies of employment consultants
Case and knowledge management systems are spread at the frontline across public
agencies. However, such systems are dedicated for the collaboration within the agency …
agencies. However, such systems are dedicated for the collaboration within the agency …
When a computer speaks institutional talk: Exploring challenges and potentials of virtual assistants in face-to-face advisory services
Advisory services are a highly sensitive form of collaboration: they rely on a clear distribution
of roles between human participants who act according to an implicit set of practices and …
of roles between human participants who act according to an implicit set of practices and …
Paper practices in institutional talk: How financial advisors impress their clients
Paper is a persistent element of financial advisory encounters, despite the increasing
digitisation of the financial industry. We seek to understand the reasons behind the …
digitisation of the financial industry. We seek to understand the reasons behind the …
Tuning in to more interactivity–learning from IT support for advisory service encounters
Advisory service encounters change their character from expertise provision to interactive
problem solving, thus increasingly relying on mutual and intensive interaction between the …
problem solving, thus increasingly relying on mutual and intensive interaction between the …
Don't be afraid! Persuasive Practices in the Wild
Advisory service encounters evolve from providing expertise to joint problem-solving.
Additionally, advisees depend on persuasion, which drives them to follow the advisor's …
Additionally, advisees depend on persuasion, which drives them to follow the advisor's …
[PDF][PDF] Advancing design science research with solution-based probing
We propose solution-based probing as an extension of action design research. The core
idea is that researchers bring a prototype solution (probe) into one or more fields and …
idea is that researchers bring a prototype solution (probe) into one or more fields and …
More interactivity with IT support in advisory service encounters?
Advisory service encounters change their character from information provision to joined
problem solving, thus increasingly relying on the interactive exchange between the advisor …
problem solving, thus increasingly relying on the interactive exchange between the advisor …