Performance measurement in tourism firms: A content analytical meta-approach

R Sainaghi, P Phillips, E Zavarrone - Tourism Management, 2017 - Elsevier
This paper performs a meta-analysis of tourism performance measurement by synthesising
tourism and hospitality research. A framework for understanding and advancing knowledge …

[HTML][HTML] The role of corporate social responsibility and corporate image in times of crisis: The mediating role of customer trust

CC Chen, A Khan, T Hongsuchon… - International journal of …, 2021 - mdpi.com
The purpose of this research is to empirically examine relationships between a multi-
dimensional set of corporate social responsibility (CSR) initiatives, numerous dimensions of …

Corporate Social Responsibility (CSR) by small and medium enterprises (SMEs): a systematic review

G Bikefe, U Zubairu, S Araga, F Maitala… - Small Business …, 2020 - econstor.eu
This study aims to systematically review the key characteristics and issues in Corporate
Social Responsibility among Small and Medium Enterprises (CSRS) research. The …

A conceptual framework of tourism social entrepreneurship for sustainable community development

RS Aquino, M Lück, HA Schänzel - Journal of Hospitality and Tourism …, 2018 - Elsevier
The continuous search for responsible and sustainable practices in the tourism industry
paves the way for alternative approaches to tourism development. Often, local communities …

Corporate social responsibility in tourism and hospitality

X Font, J Lynes - Journal of Sustainable Tourism, 2018 - Taylor & Francis
The past decade has seen significant growth in the tourism and hospitality literature on
corporate social responsibility (CSR). Indeed, over 70% of the articles on this topic have …

How does corporate social responsibility create customer loyalty? The role of corporate image

M Gürlek, E Düzgün, S Meydan Uygur - Social Responsibility Journal, 2017 - emerald.com
Purpose This paper aims to investigate whether corporate image has a mediating effect on
the influence of corporate social responsibility (CSR) on customer loyalty in independent …

A modern synthesis

JS Page, J Connell - London: Thomson Learning, 2006 - api.taylorfrancis.com
Welcome to the fifth edition of Tourism: A Modern Synthesis, which has been revised to meet
the needs of the reader after extensive feedback from readers, adopters, students and …

Agility, innovation, environmental management and competitiveness in the hotel industry

MD López‐Gamero, JF Molina‐Azorín… - Corporate Social …, 2023 - Wiley Online Library
The hotel industry is characterized by operating in a global, dynamic and uncertain
environment where stakeholders' concerns on sustainable development are growing …

How corporate social responsibility contributes to strengthening brand loyalty, hotel positioning and intention to revisit?

M Akbari, A Nazarian, P Foroudi… - Current Issues in …, 2021 - Taylor & Francis
This study aims to investigate if the visitors' perception of corporate social responsibility
influences both hotel brand positioning and intention to revisit. Furthermore, it examines the …

Development and validation of standard hotel corporate social responsibility (CSR) scale from the employee perspective

AKF Wong, SS Kim - International Journal of Hospitality Management, 2020 - Elsevier
The prevalent trends of sustainability and responsible management have promoted
corporate social responsibility (CSR) to attract considerable research and business interest …