Solutions offerings: a critical review and reconceptualisation

F Nordin, C Kowalkowski - Journal of Service Management, 2010 - emerald.com
Purpose–The purpose of this paper is to offer a critical analysis of the literature of solutions
offerings; to provide a new conceptual framework, incorporating dimensions that can …

[HTML][HTML] Online reverse auctions research in marketing versus SCM: A review and future directions

RM Cortez, P Cabanelas, J Charterina - Industrial Marketing Management, 2023 - Elsevier
An online reverse auction (ORA) is a dynamic procurement mechanism that allows suppliers
to compete in real time via a platform to gain a buyer's business. The ORA is a technological …

From products to services and back again: Towards a new service procurement logic

N Lindberg, F Nordin - Industrial Marketing Management, 2008 - Elsevier
This paper explores patterns in the process of buying complex services. While there is
currently hype about a service-dominant logic, there are also indications of a diametrically …

The interplay of word-of-mouth and customer value on B2B sales performance in a digital platform: an expectancy value theory perspective

ES Mai, Y Liao - Journal of Business & Industrial Marketing, 2021 - emerald.com
The interplay of word-of-mouth and customer value on B2B sales performance in a digital
platform: an expectancy value theory perspective | Emerald Insight Books and journals Case …

Challenging electronic procurement in the AEC sector: A BIM-based integrated perspective

A Grilo, R Jardim-Goncalves - Automation in Construction, 2011 - Elsevier
The AEC sector has been lagging behind other sectors in the adoption of e-procurement.
Building Information Modeling (BIM) is changing the way companies in the AEC sector are …

The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range

F Nordin, D Kindström, C Kowalkowski… - Journal of Service …, 2011 - emerald.com
Purpose–The purpose of this paper is to examine the risks for manufacturing companies of
extending their traditional goods offerings by the addition of different kinds of services …

Embracing uncertainty in value-based selling by means of design thinking

H Luotola, M Hellström, M Gustafsson… - Industrial marketing …, 2017 - Elsevier
Abstract Service delivery and solution selling both strive to achieve increased value through
co-creation. However, the concept of value co-creation is a macro concept that still lacks …

Purchasing professional services: A transaction cost view of the antecedents and consequences of purchasing formalization

F Pemer, A Werr, M Bianchi - Industrial marketing management, 2014 - Elsevier
Professional services represent an increasing share of expenditures in contemporary
organizations. While these services are often of strategic importance, they are also …

Linkages between service sourcing decisions and competitive advantage: A review, propositions, and illustrating cases

F Nordin - International Journal of production economics, 2008 - Elsevier
This paper focuses on linkages between strategic service sourcing decisions and the
competitiveness of business firms. It responds to calls for more research focusing on the …

The effects of service supply on perceived value proposition under different levels of customer involvement

H Song, J Cadeaux, K Yu - Industrial Marketing Management, 2016 - Elsevier
Based on the resource-based view and service-dominant logic, this paper tries to examine
how the process of offering product-centric or knowledge-centric services can integrate …