Neurophysiological responses to robot–human interactions in retail stores

G Rancati, I Maggioni - Journal of Services Marketing, 2023 - emerald.com
Purpose Retailers are increasingly considering the introduction of service robots in their
stores to support or even replace service staff. Service robots can execute service scripts …

Modern methods of sustainable behaviour analysis—the case of purchasing FMCG

K Biercewicz, U Chrąchol-Barczyk, J Duda… - Sustainability, 2022 - mdpi.com
In this manuscript, the authors aim to explore sustainable consumer behaviour during
shop** at a self-service store with fast-moving consumer goods (FMCG). An innovative …

Consumer emotions, purchasing decisions, shop** time, and paths in virtual reality

K Biercewicz, K Włodarczyk… - Human …, 2024 - ht.csr-pub.eu
This article presents virtual reality research findings on customer emotions, product choice,
store time, and distance traveled. Advanced tools, such as virtual reality and EEG …

The Neuromarketing Revolution: Bringing Science and Technology to Marketing Insight

E Moses, KR Clark - Anthropological Approaches to Understanding …, 2020 - igi-global.com
This chapter examines the advent of the neuromarketing revolution, which over the past 10
years changed the way market research is conducted worldwide to include nonconscious …

[PDF][PDF] USING HIGH-TECH TOO LS FOR CONSUMER BUYING DECISIONS OF FMCG.

M Wiścicka-Fernando, K Biercewicz - Scientific Papers of Silesian …, 2023 - researchgate.net
Purpose: The main aim of this paper is to explore consumer decisions and emotions during
shop** at the self-service store with fast-moving consumer goods (FMCG) …

[PDF][PDF] Modern Methods of Sustainable Behaviour Analysis—The Case of Purchasing FMCG. Sustainability 2022, 14, 13387

K Biercewicz, U Chrąchol-Barczyk, J Duda… - 2022 - researchgate.net
In this manuscript, the authors aim to explore sustainable consumer behaviour during
shop** at a self-service store with fast-moving consumer goods (FMCG). An innovative …

[BOOK][B] Capturing and Kee** the Customer Experience: The Effect of Photo Cues on Remembered Enjoyment and Future Intentions

NR Yoon - 2022 - search.proquest.com
The creation of engaging and enjoyable customer experiences is important in many
industries, and this enjoyment often extends beyond the physical experience through the …

[PDF][PDF] Young Customer Responses to Service Robots vs. Humans in Luxury Retail: A Multidisciplinary Approach

MARKETING· ZFP· Volume 46· 2/2024· p. 3–19 3 https://doi. org/10.15358/0344-1369-2024-
2-3 Generiert durch Fernuniversität Hagen, am 14.06. 2024, 20: 09: 28. Das Erstellen und …

[PDF][PDF] REDEFINING EMOTION

M Garcia-Garcia, O Goddard, V Venkatraman - 2021 - ipsos.com
A Scientific Report by Ipsos Page 1 REDEFINING EMOTION A Scientific Report by Ipsos
July 2021 Manuel Garcia-Garcia Global Lead of Neuroscience, Global Science Organization …

[PDF][PDF] IMPLICATIONS FOR BRAND SUCCESS

M Garcia-Garcia - 2020 - ipsos.com
Everyone thinks they know what emotion is. However, the multiple definitions of the term
found in respected dictionaries show that the understanding of the concept is so variable …