Machine learning in marketing: A literature review, conceptual framework, and research agenda
EWT Ngai, Y Wu - Journal of Business Research, 2022 - Elsevier
In recent years, machine learning (ML) and artificial intelligence (AI) have attracted
considerable attention in different industry sectors, including marketing. ML and AI hold …
considerable attention in different industry sectors, including marketing. ML and AI hold …
Artificial intelligence and big data in tourism: a systematic literature review
Artificial intelligence and big data in tourism: a systematic literature review | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …
A performance measurement system to quantify the contribution of social media: new requirements for metrics and methods
D Agostino, Y Sidorova - Measuring Business Excellence, 2016 - emerald.com
Purpose The purpose of this paper is to focus on measuring the contribution generated by
social media when used for business purposes, distinguishing between metrics and …
social media when used for business purposes, distinguishing between metrics and …
Emerging trends in social media marketing: a retrospective review using data mining and bibliometric analysis
The study conducts a comprehensive retrospective analysis of the social media marketing
literature along with text mining and bibliometric analysis using data obtained from the …
literature along with text mining and bibliometric analysis using data obtained from the …
Enhancing personalized ads using interest category classification of SNS users based on deep neural networks
The classification and recommendation system for identifying social networking site (SNS)
users' interests plays a critical role in various industries, particularly advertising …
users' interests plays a critical role in various industries, particularly advertising …
Relationships among customer loyalty, customer satisfaction, corporate image and behavioural intention on social media for a corporation
H Lv, G Yu, G Wu - International Journal of Information …, 2018 - inderscienceonline.com
In this paper, how customer loyalty, customer satisfaction, corporate image and behavioural
intention affect each other on social media and how to make the benefit maximisation for …
intention affect each other on social media and how to make the benefit maximisation for …
Comprehensive survey of user behaviour analysis on social networking sites
Social networking sites play an important role in every person's life. Users start expressing
their emotions online whenever any humanitarian or crisis like event occurs. A lot of sub …
their emotions online whenever any humanitarian or crisis like event occurs. A lot of sub …
Governance team leadership and business user participation: organizational practices for innovative customer engagement in data compliance project
M Vojvodic, C Hitz - Central European Business Review, 2019 - ceeol.com
The study examines the relationship between the governance program teams, business
user participation, and innovation in data compliance projects. Many firms continue to …
user participation, and innovation in data compliance projects. Many firms continue to …
Artificial Intelligence (AI) for Tourism Start-Ups
This chapter explores the dynamic intersection of artificial intelligence (AI) and the startup
landscape within the tourism industry. It investigates how AI has the potential to revolutionize …
landscape within the tourism industry. It investigates how AI has the potential to revolutionize …
Customer Loyalty At Any Cost: Why Is Social Media Poorly Integrated With Marketing Strategy?
M Nadeem - Available at SSRN 2645884, 2015 - papers.ssrn.com
Abstract Corporations are using Social Media (SM) to form meaningful and engaging
customer relationships involving online transactions. The aim of the research study is to …
customer relationships involving online transactions. The aim of the research study is to …