Six Sigma approach to improve quality in e-services: An empirical study in Jordan

S Alhyari, M Alazab, S Venkatraman… - International Journal of …, 2012‏ - igi-global.com
This paper investigates the application of the Six Sigma approach to improve quality in
electronic services (e-services) as more countries are adopting e-services as a means of …

Evaluation of eGovernment websites usability in Jordan

BM AlFawwaz - 2012‏ - bura.brunel.ac.uk
In the Information and Communications Technology era, eGovernment projects present a
great opportunity for governments to offer better and quicker services to their users from the …

Quality approaches for performance measurement in Jordanian E-Government services

S Venkatraman, M Alazab - Politics and Social Activism: Concepts …, 2016‏ - igi-global.com
Improving the efficiency, effectiveness, and quality of public services has become a growing
concern for many governments across the world, and more so with recent popularity of …

The state of play in jordanian E-government services

MH Btoush, J Siddiqi, J Alqatawna… - 2009 Sixth International …, 2009‏ - ieeexplore.ieee.org
This paper presents the major Information and Communication Technology (ICT) initiatives
that have been taking place in Jordan and their effect in creating and promoting an e-culture …

[PDF][PDF] Development of a comprehensive information security system for UAE e-Government

IH Al Mayahi - 2016‏ - research.bangor.ac.uk
Information technology has enhanced every aspect of life and the way people, businesses
and governments interact with each other. The rapid growth in the domain of technology has …

[PDF][PDF] The impact of IFRS 8 on segmental reporting by Jordanian listed Companies

GH Mardini - 2012‏ - discovery.dundee.ac.uk
First, I am grateful to my supervisors, Professor David Power and Dr. Louise Crawford for
their constant encouragement, patience, time and guidance throughout the conduct of this …

[كتاب][B] Determining the relationships between e-business growth and enablers and barriers in Jordan

KN Al-Zubi - 2010‏ - search.proquest.com
Despite its obvious benefits and its potential for improving productivity and sharpening an
organization's competitive edge both locally and internationally, SMEs are still reluctant to …

[PDF][PDF] BARRIERS AND CHALINGES IN E-GOVERNMENT SERVICES: AN EMPIRICAL STUDY IN JORDAN

MH Btoush, J Siddiqi, R Al-adaileh - Proceeding of 2009 …, 2009‏ - academia.edu
Although much progress in e-government services has been made in many countries, the
evidence suggests a stark reality that much of e-government remains at an informational or …

[PDF][PDF] APPLYING AN ARABIC CONVERSATIONAL AGENT IN THE JORDANIAN EGovernment

M Hijjawi, H Abusaimeh - International Journal of Computer Science & …‏ - researchgate.net
This paper discusses a prototype idea of applyinga Conversational Agent (CA) to be
embedded into the Jordanian E-government websites. The Conversational Agent is a smart …

An Exploratory Study of Government Websites Usability in Jordan

BM Al Fawwaz, V Garaj… - International Journal of E …, 2014‏ - igi-global.com
The level of usability of the current eGovernment infrastructure in Jordan was investigated by
soliciting the views of the management, ie the professionals in charge of managing …