Current environmental, social and economic sustainability challenges are increasingly
becoming sources of motivation for both manufacturing and service companies when …

Digitalization is viewed as a source of future competitiveness due to its potential for
unlocking new value-creation and revenue-generation opportunities. To profit from …

It is known that innovation has a significant impact on the performance of firms [1]. Most
studies that focus on the relationship between innovation efficiency and firm size only sought …

Even though the private sector plays a pivotal role in the success of the Sustainable
Development Goals (SDGs), the assessment of the firms' contribution to the Goals has so far …

The topic of servitization of manufacturing continues to gain attention from both the
engineering and business research communities. As a consequence, the conceptual …

This paper provides a systematic literature review and a future research agenda on the topic
of purchasing of business services (BuSe). BuSe purchasing has increasingly gained in …

Purpose Service organizations operate in an increasingly complex and uncertain context
that makes decision-making challenging. Despite well-recognized changes in the …

Although the adoption of service‐dominant logic contributes to the innovativeness of
organizations, the relationship between service‐dominant logic and innovation performance …

In recent years and due to market demand and environmental regulations, firms have been
changing their procedures regarding document production, handling, and filling. There has …

Purpose Organizations nowadays require services supplied by shared service centers
(SSCs) to achieve organizational responsiveness. Previous contributions focused on distinct …