With the recent developments in robotic process automation (RPA) and artificial intelligence
(AI), academics and industrial practitioners are now pursuing robust and adaptive decision …

Business process automation has been gaining more and more space in the management
of organizations, since it translates into a reduction in the execution time of routine tasks in …

A number of articles are increasingly raising awareness on the different uses of artificial
intelligence (AI) technologies for customers and businesses. Many authors discuss about …

ABSTRACT The paper introduces Robotic Process Automation (RPA), which is an emerging
and cutting-edge conception of business processes automation, based on the notion of …

Robotic process automation (RPA) is a software robot technology designed to execute rules-
based business processes by mimicking human interactions across multiple applications. As …

The automation of robotic processes has been experiencing an increasing trend of interest
in recent times. However, most of literature describes only theoretical foundations on RPA or …

Abstract Robotic Process Automation (RPA) is a comparably new phenomenon in process
digitalization and automation. Prior research has identified a clear need to analyze Critical …

Purpose This study intends to find the industries that have leveraged Robotic Process
Automation (RPA) technology and elucidate the extent of the adoption of RPA in various …

The study provides knowledge on the adoption of the Robotic Process Automation (RPA)
technology during the COVID-19 pandemic in 110 Polish service companies. As this …

Chatbots enable organizations in the business-to-customer domain to respond to repetitive
requests efficiently. Extant approaches in Natural Language Processing (NLP) already …