Chatbots and conversational agents in mental health: a review of the psychiatric landscape

AN Vaidyam, H Wisniewski… - The Canadian …, 2019 - journals.sagepub.com
Objective: The aim of this review was to explore the current evidence for conversational
agents or chatbots in the field of psychiatry and their role in screening, diagnosis, and …

Conversational agents in healthcare: a systematic review

L Laranjo, AG Dunn, HL Tong… - Journal of the …, 2018 - academic.oup.com
Objective Our objective was to review the characteristics, current applications, and
evaluation measures of conversational agents with unconstrained natural language input …

Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika

L Laestadius, A Bishop, M Gonzalez… - New Media & …, 2024 - journals.sagepub.com
Social chatbot (SC) applications offering social companionship and basic therapy tools have
grown in popularity for emotional, social, and psychological support. While use appears to …

[HTML][HTML] Artificial intelligence chatbot behavior change model for designing artificial intelligence chatbots to promote physical activity and a healthy diet

J Zhang, YJ Oh, P Lange, Z Yu, Y Fukuoka - Journal of medical Internet …, 2020 - jmir.org
Background Chatbots empowered by artificial intelligence (AI) can increasingly engage in
natural conversations and build relationships with users. Applying AI chatbots to lifestyle …

[HTML][HTML] Perceptions and opinions of patients about mental health chatbots: sco** review

AA Abd-Alrazaq, M Alajlani, N Ali, K Denecke… - Journal of medical …, 2021 - jmir.org
Background Chatbots have been used in the last decade to improve access to mental health
care services. Perceptions and opinions of patients influence the adoption of chatbots for …

[HTML][HTML] The effectiveness of artificial intelligence conversational agents in health care: systematic review

M Milne-Ives, C de Cock, E Lim, MH Shehadeh… - Journal of medical …, 2020 - jmir.org
Background: The high demand for health care services and the growing capability of
artificial intelligence have led to the development of conversational agents designed to …

[HTML][HTML] A therapeutic relational agent for reducing problematic substance use (Woebot): development and usability study

JJ Prochaska, EA Vogel, A Chieng, M Kendra… - Journal of medical …, 2021 - jmir.org
Background: Misuse of substances is common, can be serious and costly to society, and
often goes untreated due to barriers to accessing care. Woebot is a mental health digital …

Review of artificial intelligence‐based question‐answering systems in healthcare

LC Budler, L Gosak, G Stiglic - Wiley Interdisciplinary Reviews …, 2023 - Wiley Online Library
Use of conversational agents, like chatbots, avatars, and robots is increasing worldwide. Yet,
their effectiveness in health care is largely unknown. The aim of this advanced review was to …

Health-focused conversational agents in person-centered care: a review of apps

P Parmar, J Ryu, S Pandya, J Sedoc, S Agarwal - NPJ digital medicine, 2022 - nature.com
Health-focused apps with chatbots (“healthbots”) have a critical role in addressing gaps in
quality healthcare. There is limited evidence on how such healthbots are developed and …

[HTML][HTML] Chatbot usage intention analysis: Veterinary consultation

DH Huang, HE Chueh - Journal of Innovation & Knowledge, 2021 - Elsevier
This study uses artificial intelligence and big data technologies to develop a chatbot
prototype for veterinary consultations. To understand pet owners' behavioral intentions to …