[HTML][HTML] Digital twin providing new opportunities for value co-creation through supporting decision-making

S West, O Stoll, J Meierhofer, S Züst - Applied Sciences, 2021 - mdpi.com
Featured Application The applications in this paper describe how and where digital twins
can improve value co-creation by supporting decision-making. The use of digital twin-based …

[LIBRO][B] Modern industrial services: A cookbook for design, delivery, and management

S West, P Gaiardelli, N Saccani - 2022 - library.oapen.org
This open access book is an outcome of several years of research, practice, and teaching
experience of the authors on the challenges that underpin the successful switch to services …

Procurement of advanced services within the domain of servitization: preliminary results of a systematic literature review

O Stoll, S West, L Hennecke - Smart services summit: Digital as an …, 2021 - Springer
The development of smart services for business to business applications enabled by digital
technologies is on the rise. Services can become very complex in industrial applications; …

The successful commercialization of a digital twin in an industrial product service system

O Stoll, S West, P Gaiardelli, D Harrison… - … on Advances in …, 2020 - Springer
This paper describes the design, development and commercialization of a digital twin in an
industrial product service system (industrial PSS). The twin was one of a number developed …

Using Service Dominant logic to assess the value co-creation of Smart Services

O Stoll, S West, C Barbieri - IFIP International Conference on Advances in …, 2020 - Springer
The digital transformation of industrial firms is providing opportunities to improve efficiency,
design new value propositions and re-engineer their business models. With the adoption of …

Communicating the value of digital transformation within manufacturing firms

M Anderson, S West, D Romero, D Harrison - Smart Services Summit, 2022 - Springer
Digital Transformation provides both value creation and co-creation opportunities within
manufacturing firms, enabling these to develop new and more efficient 'digitally …

Development approach for value-creating service process twins based on service design methods

L Schweiger, RA Benedech… - 2022 IEEE Intl Conf on …, 2022 - ieeexplore.ieee.org
Adopting the digital twin concept in the industry has revealed its potential for value-creation
in production and operations. At the same time, the idea of a digital twin is also being …

Methods and tools for overcoming the barriers to servitization and service excellence

S West, P Gaiardelli, N Saccani, S West… - … Industrial Services: A …, 2022 - Springer
In this chapter we tell you about the methods and tools that have helped many people
overcome the barriers to servitization and achieve service excellence. Some of these …

Reflections for Innovation Management from the Design of a Service Platform Offer in Rail Freight

S West, F Schertenleib, F Mercandetti, T Sautter… - Smart Services …, 2023 - Springer
This paper outlines a study on innovation management within the rail freight industry,
explicitly concerning digital service platforms and adopting digital automatic coupling …

Communicating the Value of Digital Transformation Within Manufacturing Firms

MADS West, D Romero, D Harrison - Smart Services Summit …, 2023 - books.google.com
Digital Transformation provides both value creation and co-creation opportunities within
manufacturing firms, enabling these to develop new and more efficient 'digitally …