Abstract Aim/Purpose Previous research has generally concentrated on identifying the
variables that most significantly influence customer churn or has used customer …

Customer churn is a major challenge faced by e-commerce companies, as it leads to loss of
revenue and decreased customer loyalty. In recent years, for predicting and reducing client …

(1) This study aims to predict the youth customers' defection in retail banking. The sample
comprised 602 young adult bank customers.(2) The study applied Machine learning …

With e-commerce emerging as a prominent mode of purchasing, there is a pressing need for
businesses across the globe to understand online consumer purchase behavior and, in …

This research aims to identify the development of the digital economy and its impact on
welfare and economic growth in Singapore and Thailand. The two countries allocate a …

This work surveys the research contributions of the last decade to the prediction of customer
churn and adds a perspective toward what is yet to be reached. The main objective of this …

Customers' behaviors such as tendencies, loyalty status, satisfaction criteria show an
alteration day by day due to the changing world. So, these behavior changes should be …

New clients cost a business significantly more money in e-commerce than kee** its
existing clients. Companies can boost consumer retention, which will result in more revenue …

The objective of this paper is to utilize deep learning technology to develop an intelligent
digital twin for the operational support of a human-robot assembly station. Digital twin, as a …

The growth of the e-book subscription industry and the increase of the competition in the
market caused that the prediction of customer churn has become a very important and …