Purpose In the evolving digital work landscape, where cyberloafing has become a notable
challenge, this study aims to investigate the mechanisms through which organizations can …

Working environmental conditions have a significant influence on employee performance.
This research aims to analyze how the work environment at the East Java Cooperative and …

This study investigates how perceived formal managerial cross-selling expectations impact
salesperson emotional exhaustion and performance, with a focus on the moderating effects …

Dynamic business environments can cause unexpected disruptions that can force firms to
embrace new ways of working. In such situations, salesforce change agility can be a key to …

Purpose In an ongoing War for Talent, what are the intangible and tangible return on
investments (ROIs) for boundary-spanning employees? This study aims to develop a …

In this study, we scrutinize the prevalent perspective on upselling benefits and explore the
overlooked ramifications, specifically the potential for emotional exhaustion and diminished …

Salesperson perceptions of competitive psychological climate (CPC) has been the focus of
research that has revealed both positive (sales performance) and negative (turnover …

Research on knowledge management has rapidly increased in the last decade, leaving a
huge gap on how, why, and what triggers knowledge hiding in inter-organizational setups …

While the benefits of salesforce creativity are well-documented, recent calls underscore the
lack of research on how to develop a creative salesforce. Adopting social learning theory …

The relationship between masculinity contest culture (MCC) and emotional exhaustion was
examined with hypotheses informed by the job demands-resources model. Additionally, trait …