The art of cybercrime community research
In the last decade, cybercrime has risen considerably. One key factor is the proliferation of
online cybercrime communities, where actors trade products and services, and also learn …
online cybercrime communities, where actors trade products and services, and also learn …
Sociotechnical harms of algorithmic systems: Sco** a taxonomy for harm reduction
Understanding the landscape of potential harms from algorithmic systems enables
practitioners to better anticipate consequences of the systems they build. It also supports the …
practitioners to better anticipate consequences of the systems they build. It also supports the …
Trauma-informed computing: Towards safer technology experiences for all
Trauma is the physical, emotional, or psychological harm caused by deeply distressing
experiences. Research with communities that may experience high rates of trauma has …
experiences. Research with communities that may experience high rates of trauma has …
Designing toxic content classification for a diversity of perspectives
In this work, we demonstrate how existing classifiers for identifying toxic comments online
fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to …
fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to …
“It's common and a part of being a content creator”: Understanding How Creators Experience and Cope with Hate and Harassment Online
Content creators—social media personalities with large audiences on platforms like
Instagram, TikTok, and YouTube—face a heightened risk of online hate and harassment. We …
Instagram, TikTok, and YouTube—face a heightened risk of online hate and harassment. We …
Sok: A framework for unifying at-risk user research
At-risk users are people who experience risk factors that augment or amplify their chances of
being digitally attacked and/or suffering disproportionate harms. In this systematization work …
being digitally attacked and/or suffering disproportionate harms. In this systematization work …
Sok: Safer digital-safety research involving at-risk users
Research involving at-risk users—that is, users who are more likely to experience a digital
attack or to be disproportionately affected when harm from such an attack occurs—can pose …
attack or to be disproportionately affected when harm from such an attack occurs—can pose …
" It's stressful having all these phones": Investigating Sex Workers' Safety Goals, Risks, and Practices Online
We investigate how a population of end-users with especially salient security and privacy
risks---sex workers---conceptualizes and manages their digital safety. The commercial sex …
risks---sex workers---conceptualizes and manages their digital safety. The commercial sex …
Detoxifying text with marco: Controllable revision with experts and anti-experts
Text detoxification has the potential to mitigate the harms of toxicity by rephrasing text to
remove offensive meaning, but subtle toxicity remains challenging to tackle. We introduce …
remove offensive meaning, but subtle toxicity remains challenging to tackle. We introduce …
Moderating new waves of online hate with chain-of-thought reasoning in large language models
Online hate is an escalating problem that negatively impacts the lives of Internet users, and
is also subject to rapid changes due to evolving events, resulting in new waves of online …
is also subject to rapid changes due to evolving events, resulting in new waves of online …