AI in marketing, consumer research and psychology: A systematic literature review and research agenda

MM Mariani, R Perez‐Vega, J Wirtz - Psychology & Marketing, 2022 - Wiley Online Library
This study is the first to provide an integrated view on the body of knowledge of artificial
intelligence (AI) published in the marketing, consumer research, and psychology literature …

Big data analytics for intelligent manufacturing systems: A review

J Wang, C Xu, J Zhang, R Zhong - Journal of Manufacturing Systems, 2022 - Elsevier
With the development of Internet of Things (IoT), 5 G, and cloud computing technologies, the
amount of data from manufacturing systems has been increasing rapidly. With massive …

[HTML][HTML] Gestión del marketing digital en organizaciones turísticas

N Fernández Cueria, EC Pérez Ricardo… - Visión de …, 2022 - SciELO Argentina
El marketing digital ha modificado la forma de operar de los negocios a nivel internacional,
teniendo en cuenta el auge que ha alcanzado el uso de las tecnologías de la información y …

Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation

P Kumar, SK Sharma, V Dutot - International Journal of Information …, 2023 - Elsevier
Although AI-enabled customer relationship management (CRM) systems have gained
momentum in healthcare to enhance performance, there is a striking dearth of knowledge on …

[HTML][HTML] Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.

G Agag, YM Shehawy, A Almoraish, R Eid… - Journal of Retailing and …, 2024 - Elsevier
Shifting towards a more data-driven culture is a key antecedent of business success in
today's digital era. Previous research has paid attention to exploring the influence of …

[HTML][HTML] How can organizations leverage big data to innovate their business models? A systematic literature review

C Acciarini, F Cappa, P Boccardelli, R Oriani - Technovation, 2023 - Elsevier
The use of big data has garnered increasing importance in academic research and
managerial practice thanks to the benefits it can produce in terms of innovation. However …

Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry

MA Hossain, R Agnihotri, MRI Rushan… - Industrial Marketing …, 2022 - Elsevier
Data-driven analytics and artificial intelligence (AI) have become the most crucial aspects of
today's industrial marketing management. Although many firms have embraced analytics …

Big data analytics capabilities and innovation: the mediating role of dynamic capabilities and moderating effect of the environment

P Mikalef, M Boura, G Lekakos… - British journal of …, 2019 - Wiley Online Library
With big data analytics growing rapidly in popularity, academics and practitioners have been
considering the means through which they can incorporate the shifts these technologies …

Marketing analytics: The bridge between customer psychology and marketing decision‐making

R Basu, WM Lim, A Kumar, S Kumar - Psychology & Marketing, 2023 - Wiley Online Library
As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …

Assessing the impact of big data on firm innovation performance: Big data is not always better data

M Ghasemaghaei, G Calic - Journal of business research, 2020 - Elsevier
In this study, we explore the impacts of big data's main characteristics (ie, volume, variety,
and velocity) on innovation performance (ie, innovation efficacy and efficiency), which …