AI in marketing, consumer research and psychology: A systematic literature review and research agenda
This study is the first to provide an integrated view on the body of knowledge of artificial
intelligence (AI) published in the marketing, consumer research, and psychology literature …
intelligence (AI) published in the marketing, consumer research, and psychology literature …
Big data analytics for intelligent manufacturing systems: A review
With the development of Internet of Things (IoT), 5 G, and cloud computing technologies, the
amount of data from manufacturing systems has been increasing rapidly. With massive …
amount of data from manufacturing systems has been increasing rapidly. With massive …
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
Although AI-enabled customer relationship management (CRM) systems have gained
momentum in healthcare to enhance performance, there is a striking dearth of knowledge on …
momentum in healthcare to enhance performance, there is a striking dearth of knowledge on …
[HTML][HTML] Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.
Shifting towards a more data-driven culture is a key antecedent of business success in
today's digital era. Previous research has paid attention to exploring the influence of …
today's digital era. Previous research has paid attention to exploring the influence of …
[HTML][HTML] How can organizations leverage big data to innovate their business models? A systematic literature review
The use of big data has garnered increasing importance in academic research and
managerial practice thanks to the benefits it can produce in terms of innovation. However …
managerial practice thanks to the benefits it can produce in terms of innovation. However …
Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry
Data-driven analytics and artificial intelligence (AI) have become the most crucial aspects of
today's industrial marketing management. Although many firms have embraced analytics …
today's industrial marketing management. Although many firms have embraced analytics …
Big data analytics capabilities and innovation: the mediating role of dynamic capabilities and moderating effect of the environment
With big data analytics growing rapidly in popularity, academics and practitioners have been
considering the means through which they can incorporate the shifts these technologies …
considering the means through which they can incorporate the shifts these technologies …
Marketing analytics: The bridge between customer psychology and marketing decision‐making
As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …
Assessing the impact of big data on firm innovation performance: Big data is not always better data
In this study, we explore the impacts of big data's main characteristics (ie, volume, variety,
and velocity) on innovation performance (ie, innovation efficacy and efficiency), which …
and velocity) on innovation performance (ie, innovation efficacy and efficiency), which …
Extending the resource and knowledge based view: Insights from new contexts of analysis
The resource based view (RBV) comprises of a comprehensive body of management
literature, principally concerned with the source, and nature of an organization's strategic …
literature, principally concerned with the source, and nature of an organization's strategic …