The impact of virtual mirroring on customer satisfaction

P Gloor, AF Colladon, G Giacomelli, T Saran… - Journal of Business …, 2017‏ - Elsevier
We investigate the impact of a novel method called “virtual mirroring” to promote employee
self-reflection and impact customer satisfaction. The method is based on measuring …

Analysis of informal communication networks–a case study

K Fischbach, PA Gloor, D Schoder - Business & Information Systems …, 2009‏ - Springer
The structure and dynamics of informal communication networks are of central importance
for the functionality of enterprise workflows and for performance and innovation of …

Sensible organizations: Changing our businesses and work styles through sensor data

K Ara, N Kanehira, DO Olguin, BN Waber… - Journal of Information …, 2008‏ - jstage.jst.go.jp
We introduce the concept of sensor-based applications for the daily business settings of
organizations and their individual workers. Wearable sensor devices were developed and …

Meeting visualization system

N Moriwaki, N Sato, T Imaki, T Kashiyama… - US Patent …, 2012‏ - Google Patents
Voice of plural participants during a meeting is obtained and dialogue situations of the
participants that change every sec ond are displayed in real time, so that it is possible to …

Applying a multiplex network perspective to understand performance in software development

MO Ajimati, R Aalbers, E Whelan… - International …, 2024‏ - inderscienceonline.com
A number of studies have applied social network analysis (SNA) to show that the patterns of
social interaction between software developers explain important organisational outcomes …

Predicting flow state in daily work through continuous sensing of motion rhythm

K Ara, N Sato, S Tsuji, Y Wakisaka… - 2009 Sixth …, 2009‏ - ieeexplore.ieee.org
We have constructed a new application of continuous sensing of human physiological data
during daily a business setting. By capturing the subtle changes and differences in motion …

[PDF][PDF] Assessing group performance from collective behavior

DO Olguín, A Pentland - Proc. of the CSCW, 2010‏ - academia.edu
The Human Dynamics research group at the MIT Media Laboratory has demonstrated that
wearable technology can be used to characterize face-to-face interactions, measure …

Face-to-face, email and instant messaging in distributed agile software development project

T Niinimaki - 2011 IEEE Sixth International Conference on …, 2011‏ - ieeexplore.ieee.org
This paper presents our preliminary results from a single case study on face-to-face, email
and instant messaging (IM) communication in a distributed agile software development …

Sensor node

M Hayakawa, N Moriwaki, K Yano, S Tsuji… - US Patent …, 2012‏ - Google Patents
GOSC 9/04(2006.01) receiving a large amount of data or data desired to be reliable (52) US
Cl......... grrrrri. 34O/870.39 without missing data, while preventing battery exhaustion (58) …

The virtual mirror: Reflecting on the social and psychological self to increase organizational creativity

PA Gloor, D Oster, O Raz, A Pentland… - International Studies of …, 2010‏ - Taylor & Francis
This article offers managers a novel approach to increase creativity in their teams by
measuring individual personality characteristics, crucial for creative people. We assess …