“There's nothing like a good crisis for innovation”: a qualitative study of family physicians' experiences with virtual care during the COVID-19 pandemic

L Hedden, S Spencer, M Mathews, EG Marshall… - BMC Health Services …, 2023 - Springer
Background Prior to the pandemic, Canada lagged behind other Organisation for Economic
Cooperation and Development countries in the uptake of virtual care. The onset of COVID …

“Swamped with information”: a qualitative study of family physicians' experiences of managing and applying pandemic-related information

G Young, M Mathews, L Hedden, J Lukewich… - Frontiers in …, 2023 - frontiersin.org
Introduction Providing family physicians (FPs) with the information they need is crucial for
their participation in a coordinated pandemic or health emergency response, and to allow …

Strengthening the integration of primary care in pandemic response plans: a qualitative interview study of Canadian family physicians

M Mathews, D Ryan, L Hedden, J Lukewich… - British Journal of …, 2023 - bjgp.org
Background As the first point of contact in health care, primary care providers play an
integral role in pandemic response. Despite this, primary care has been overlooked in …

Primary health care and disasters: applying a “whole-of-health system” approach through reverse triage in mass-casualty management

A Alesi, M Bortolin, L Ragazzoni… - … and disaster medicine, 2023 - cambridge.org
Introduction: In 2019, the World Health Organization (WHO) published the Health
Emergency and Disaster Risk Management (H-EDRM) framework detailing how effective …

Family physicians' responses to personal protective equipment shortages in four regions in Canada: a qualitative study

M Mathews, D Ryan, L Hedden, J Lukewich… - BMC Primary …, 2023 - Springer
Background Despite well-documented increased demands and shortages of personal
protective equipment (PPE) during previous disease outbreaks, health systems in Canada …

Challenges and impacts from wait times for specialist care identified by primary care providers: Results from the MAAP study cross-sectional survey

EG Marshall, L Miller, LR Moritz - Healthcare Management …, 2023 - journals.sagepub.com
In Canada, primary care providers are the front door to other services in the health system,
such as specialist care. Compared to other countries, Canadians experience long wait times …

[HTML][HTML] Family physicians' perspectives on collaboration challenges between primary care and specialist care during the COVID-19 pandemic in Canada: a …

LR Moritz, R Buote, M McKay, L Meredith… - … -Qualitative Research in …, 2023 - Elsevier
Background Prior to the COVID-19 pandemic, Canada had longer wait-times for specialist
appointments compared to other Commonwealth countries. During the pandemic, many …

Family physicians' perspectives on the impact of COVID-19 on preventative care in primary care: findings from a qualitative study

C Vaughan, J Lukewich, M Mathews… - Family …, 2024 - academic.oup.com
Introduction Health system disruptions, caused by unexpected emergencies such as
disease outbreaks, natural disasters, and cybercrimes, impact the delivery of routine …

“Family doctors are also people”: a qualitative analysis of how family physicians managed competing personal and professional responsibilities during the COVID-19 …

S Spencer, J Lukewich, EG Marshall… - Human Resources for …, 2024 - Springer
Abstract Background Family physicians (FPs) fill an essential role in public health
emergencies yet have frequently been neglected in pandemic response plans. This …

[PDF][PDF] System-based interventions to address physician burnout: a qualitative study of Canadian family physicians' experiences during the COVID-19 pandemic

M Mathews, S Idrees, D Ryan, L Hedden… - Int J Health Policy …, 2024 - ijhpm.com
Background: Medical professionals experienced high rates of burnout and moral distress
during the COVID-19 pandemic. In Canada, burnout has been linked to a growing number of …